Test Analyst – Motor & Home

Join our team in Redhill as a Test Analyst – Motor & Home, and help ensure the quality and reliability of our auto and home insurance systems.

The Motor & Home Test Analyst plays a key role in ensuring the quality of technology systems related to auto and home insurance. They are responsible for planning, coordinating, and executing structured tests, focusing mainly on case management via Salesforce and digital customer journeys.

This position ensures that all system enhancements, bug fixes, and transformation projects are delivered into production with high quality, risk mitigation, and operational readiness.

Working closely with Product Owners, IT teams, and business support teams, the Test Analyst is the quality gatekeeper for successful implementation and deployment.

They are also responsible for managing regression test strategies, coordinating User Acceptance Testing (UAT) cycles, and making sure everything is ready for the go-live.

What you'll be doing:(6-8 bullet points max)

Test Strategy & Planning

You will develop and maintain a structured test strategy for the Motor & Home platforms, including regression test packs.

You will define the scope of tests for releases, enhancements, and defect fixes, and assess the impact of changes.

Test Execution & Coordination

• You will prepare detailed test scenarios and scripts aligned with business requirements.
• You will execute system, integration, and regression testing.
• You will organize and support User Acceptance Testing (UAT) cycles and Non-Regression Testing (NRT) across impacted journeys.

Defect Management & Quality Assurance

• You will log, track, and validate defects until they are resolved, ensuring no regressions occur.
• You will validate bug fixes, evaluate risks, and provide clear risk assessments before the release.
• You will escalate major risks to the Solution Owner and leadership.

Release & Operational Readiness

• You will give the final quality sign-off for go-live.
• You will support release planning, deployment activities, and perform post-release validation checks.
• You will maintain comprehensive test documentation and evidence to ensure compliance.

Continuous Improvement

• You will identify recurring defect patterns and recommend preventative measures.
• You will improve testing frameworks, documentation, and governance standards.
• You will support automation opportunities to make testing more efficient and reliable.
• You will contribute to the ongoing growth and excellence of our testing processes.

What you'll bring:(6-8 bullet points max)

Key Skills

• Experience in test management for the travel insurance sector.
• Knowledge of testing cycle principles, especially for User Acceptance Testing (UAT) and Non-Regression Testing (NRT).
• Experience in writing structured test cases is desirable.
• Proficiency in defect management tools, particularly Azure DevOps, is essential.
• Ability to adopt a methodical approach, communicate clearly with stakeholders, and manage multiple deployments or versions simultaneously.
• Ability to stay calm and effective under pressure is a must.

Soft Skills

• Be methodical, organized, and structured in your work.
• Have strong communication skills, clear and effective.
• Be able to handle multiple tasks at the same time while respecting deadlines.
• Stay calm and professional in stressful situations.
• Fluency in English is essential, but speaking another language is a plus.
• As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

What we offer

At AXA Partners, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

Competitive Salary

25 days rising to a maximum of 27 days (based on a 5 day week)

Retail Discounts

Company Shareplan /Scheme & Loan

Cycle2Work Scheme

Discounted Home Insurance

Employee Assistance Scheme

Dr@Hand

Discounted Gym Membership

Free Financial Education/Pension Seminars

To apply, click on the ‘apply’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, please send an email to AXA Partners Global HR Response - [email protected]

Who we are

We’re AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection – with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive – offering solutions and services that make sure we’re always at people’s side, no matter what.

Helping others is our passion. Combining the best digital technology with our warm, human touch, we’re always looking at new ways to offer seamless and reassuring experiences when it really matters.

Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract)

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