Manager, Capital Markets Investment Operations

Location: Boston

BAIN CAPITAL OVERVIEW

With approximately $225 billion of assets under management, Bain Capital is one of the world’s leading private investment firms. We create lasting impact for our investors, teams, businesses, and the communities in which we live. Over four decades we have strategically grown our platform to focus on Private Equity, Growth & Venture, Capital Solutions, Credit & Capital Markets, and Real Assets. Today, our team includes 1,980+ employees in 24 offices on four continents.

We partner differently to help people and companies embrace possibility and realize potential. Founded as a private partnership in 1984, we have fostered a culture of innovation, entrepreneurialism, and agility, empowering our people to define and own their career trajectories. Today, our partnership approach enables us to pursue strategic growth, build enduring relationships with a robust external network, and collaborate across our integrated platform to connect the deep and diverse expertise that unlocks breakthrough insights.

Our people are the heart of our advantage. Colleagues at all levels have a seat at the table as they tackle business challenges with a principal investor mindset. By asking incisive questions, respectfully challenging one another, and remaining intellectually agile, we work together to achieve exceptional outcomes.

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KEY RESPONSIBILITIES

Responsible for providing world class operational support for the investor relations, finance, and fund management teams across Bain Capital Credit teams

Lead all aspects of the investment operations, with primary focus on the reconciliation functions, for the Credit businesses across multiple investment strategies and asset classes: not limited to, syndicated bank loans, bonds, structured products, collateralized loan obligations

Manage and oversee the day-to-day work of a global team – both internal and external teams – setting priorities and ensuring consistent quality, timeliness, and accuracy across all deliverables

Build, manage and enhance relationships with internal clients and external partners, including agent banks, trading counterparties, administrators and custodians

Own the ongoing relationship with CLO trustees, ensuring service levels, reporting timelines, and data quality expectations are consistently met

Develop, modify and manage workflows and procedures designed to increase controls and improve efficiency

Oversee the accuracy of daily/monthly reconciliation of cash and positions between internal books/records and trustee statements across CLOs and structured products, resolving discrepancies with trustees, third parties, and internal teams

Lead break resolution and analysis for outstanding reconciliation items, driving timely root cause identification and remediation

Track and report key reconciliation metrics, including break volume, age, materiality, and resolution time to senior management

Lead root cause analysis of data quality issues related to specific investment strategies and assets

Oversee the accuracy of loan servicing activity for bank loan positions, including funding, paydowns, rollovers, and interest rate resets, by comparing internal records to trustee and agent data

Oversee the accuracy of loan-level data, including spreads, maturities, and amortization schedules, maintained in portfolio accounting systems relative to agent and trustee sources

Oversee corporate actions processing, including amendments, extensions, repricings, and refinancings, affecting loan positions, validating accuracy against agent and trustee records

Oversee interest and principal waterfall calculations, validating distribution amounts against trustee calculations ahead of payment dates

Manage the warehouse-to-CLO tie-out process at closing, overseeing that cash and funding positions reconcile cleanly across all parties

Lead operational readiness for CLO fund launches, coordinating internal stakeholders and external parties, to ensure timely, accurate closings

Support new deal and position onboarding, ensuring static data setup is accurate and reconciled against trustee and administrator records

Establish go-forward set of actions for team to execute and track progress and control

Escalate and manage operational risk issues, including error tracking and remediation

Responsible for staff development and coaching of all direct reports

Candid and transparent communication with direct reports and management team

DESIRED BACKGROUND/EDUCATION

• 8 - 10+ years of experience in a complex financial services industry
• Prior Management experience within Credit Operations required
• BS or BA with finance and accounting basics
• Experience with Bloomberg and other trading and settlement software platforms
• Familiarity with legal documents and credit agreements

Experience in Advent Geneva preferred

GENERAL QUALIFICATIONS

• Detail-oriented, conscientious and energetic professional with ability to think creatively
• Strong interpersonal skills with capacity to interact with all levels both internally and externally
• Ability to prioritize responsibilities and work under strict deadlines
• Strong problem-solving skills
• Dedicated team player with a strong sense of ownership and follow-through skills
• Solid Microsoft Excel skills

Compensation

Expected Annual Base Salary $120,000 - $130,000

Actual base salary will be determined by a wide range of factors including but not limited to role, function, level, experience, qualifications and geographic location. In addition to a competitive base salary, this position may be eligible for a discretionary annual bonus based upon factors such as individual impact, team and firm performance. Bain Capital offers a competitive benefits package designed to support employees’ health, financial security, family needs, and overall well-being.

Bain Capital is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.