Social Manager

We’re looking for someone with an insatiable curiosity who is eager to learn and take on new challenges. If you’re obsessed with social media, geek out over content performance, and like digging into online conversations to uncover insights, then we want to talk to you.

RESPONSIBILITIES

Develop POVs on how to participate in conversations around trends and cultural moments that resonate with clients’ customers and communities

Identify trends and help create content in response when fitting with client goals

Mine for and cultivate conversation from online communities across owned and outside channels

Provide qualitative analysis around brand sentiment and community feedback

Help develop content briefs to kick off internal creative teams

Work to own and manage editorial calendars

Collaborate in partnership with creative, media and channel planning teams to bring ideas to life in the digital space

Compile social performance reports for internal review and client review

Interpret data dashboards (when available) and advise agency and client teams on any necessary actions teams should take in response to business opportunities or threats

Ability to thoroughly QA content decks from creative and prior to going live

Occasional community management responsibilities, including building relationships with the audience, addressing conflict or pain points when needed, and proactively searching for opportunities to surprise and delight community members

Occasional content publishing responsibilities

Occasional need to confidently present in front of clients

2+ years of relevant social media and/or content writing experience, agency experience preferred

Ability to work in a hybrid work environment

Proven experience managing a brand’s social channels and measuring success

Excellent communication and persuasion skills, both written and oral

Exceptional ability to multitask, prioritize and be adaptable to change

Ability to work autonomously and take the lead on projects

Impeccable attention to detail

Creative problem solver with strong critical thinking skills to manage the unknown

BarkleyOKRP’s Commitment to Diversity, Equity, Inclusion + Belonging

At BarkleyOKRP, DEI+B drives work that matters. We believe people and creativity are made of the same substance, and when every perspective is valued, the impact is stronger. We build belonging as a business strategy, power inclusive creativity that delivers measurable results, and hold ourselves accountable as a B Corp committed to progress over performative intent. When people are valued, the work carries greater impact.