BAXTERSTOREY Retail & E-commerce

People Advisor

Reading, United Kingdom Hybrid Full-time

We're looking for a People Advisor to join our organization in Reading, United Kingdom. In this role, you will serve as a trusted resource for employees and managers, providing guidance on HR policies, employee relations, and workplace matters. The ideal candidate will be empathetic, professional, and committed to supporting a positive workplace culture while maintaining the highest standards of confidentiality and compliance.

Provide confidential advice and support to employees on HR-related matters, including policy interpretation, career development, and workplace concerns

Partner with managers to address employee relations issues, including performance management, conduct matters, and conflict resolution

Assist with the onboarding process for new employees, ensuring a smooth transition and understanding of company policies and procedures

Analyze employee data and trends to identify potential HR risks and recommend proactive solutions

Support the development and implementation of HR initiatives focused on employee engagement, retention, and organizational culture

Maintain accurate and confidential HR records and documentation in compliance with applicable employment laws and regulations

Conduct mediation and facilitate difficult conversations between employees and managers to resolve workplace conflicts

Collaborate with cross-functional teams to ensure consistent application of HR policies and procedures across the organization

Stay current with employment law changes and ensure organizational compliance with relevant regulations

Contribute to the continuous improvement of HR processes and employee experience

Proven experience in employee relations, HR advisory, or similar HR support role

Strong knowledge of employment law, HR best practices, and organizational policies

Excellent communication and interpersonal skills with the ability to build trust and rapport

Demonstrated ability to handle sensitive and confidential information with discretion

Problem-solving mindset with strong analytical and decision-making capabilities

Proficiency with HR systems, databases, and Microsoft Office applications

Ability to remain impartial and provide objective advice in complex situations

Strong organizational skills and attention to detail

Preferred: HR certification or professional qualification (such as CIPD or equivalent)

Preferred: Experience with performance management and employee engagement initiatives

Preferred: Coaching and mentoring experience

Preferred: Data analysis and reporting skills

Knowledge of Keeping Children Safe in Education (KCSIE) on the importance of safeguarding children in an independent school setting is advantageous

Proven experience managing a caseload of complex ER cases • Up to date employment law knowledge required

Previous experience in telephony ER advice role required

Experience of working in a fast paced, high volume and dynamic environment

Demonstrated commitment to learning and keeping up to date with legislative changes

Experience of working at a distance/in a field support role

Job description provided by BAXTERSTOREY.
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