HR Assistant Manager

Location: Liverpool

Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.

We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.

We’ll broaden your horizons

Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and supporting our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions.

We’ll help you succeed

Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.

You’ll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

In this role, you'll provide commercially focused HR support across Central Operations, partnering with leaders and managers to deliver effective people solutions for around 900 colleagues. You'll build strong stakeholder relationships, act as a trusted advisor on people matters and coach managers to confidently handle employee issues. Working closely with the Senior HR Manager, you'll help deliver both strategic people priorities and day-to-day HR activities.

You'll lead on a broad range of employee relations matters, including disciplinary, grievance, performance, capability, absence, probation and wellbeing cases. Providing expert guidance on employment legislation, HR policies and best practice, you'll ensure cases are managed consistently, professionally and in line with governance requirements while identifying trends and recommending proactive solutions.

You'll support the delivery of strategic people projects and key People Plan priorities, helping to embed new ways of working, drive continuous improvement and implement standardised processes across Central Operations. You'll also lead cyclical HR activities such as performance reviews, promotions, talent reviews and salary review processes, ensuring they are delivered efficiently and to agreed timelines.

Using people data and insights, you'll identify trends, risks and opportunities, prepare reports for senior stakeholders and support informed decision-making. You'll monitor compliance with people policies and processes, helping to maintain robust governance standards while contributing to ongoing improvements in service delivery and operational effectiveness.

You’ll be someone with

• Significant experience operating in a generalist HR role
• Experience working within a professional services or similarly fast-paced environment desirable.
• Proven experience managing employee relations cases independently.
• Strong coaching and stakeholder management skills, with the ability to influence managers at varying levels.
• Sound knowledge of UK employment law and HR best practice.
• Experience leading cyclical HR processes and people initiatives.
• Strong analytical capability and ability to translate data into meaningful insights.
• CIPD Level 5 qualification or working towards.
• Excellent communication, judgement and decision-making skills.
• Strong organisational skills and ability to manage multiple competing priorities.
• A proactive, solutions-focused and collaborative approach.
• undefinedAt BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.

Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.

We’re looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy.Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.

We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.