Training Supervisor

Location: Richland, WA

Salary

• Position Range: $78,901.00 - $109,218.00
• Hiring Range: $78,901.000 - $99,112.000
• Most applicants’ offers will fall within this hiring range based on qualifications, experience, and alignment with the role’s needs.

FLSA Status

Exempt

Join the team that keeps the Tri-Cities moving!

OUR MISSION

Ben Franklin Transit (BFT) provides exceptional and cost-effective transportation services that consistently exceed customer expectations while promoting the principles and practices of livable communities and sustainable development.

OUR VALUES

We value customer service, collaboration, diversity, fiscal accountability, innovation, sustainability and safety. Employees and representatives of BFT are expected to uphold our values and mission.

NATURE OF POSITION

The Training Supervisor is responsible for developing, implementing, and overseeing agency training programs that support regulatory compliance, workplace safety, and employee development. This position develops training content, coordinates and delivers training, tracks completion, and ensures programs comply with OSHA, WISHA, and other applicable requirements. The Training Supervisor promotes a culture of safety, continuous learning, and employee development.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop, implement, coordinate, and evaluate agency training programs.
• Coordinate return to work training and refresher training for employees returning from extended absences, as applicable.
• Develop engaging training materials, presentations, job aids, and other learning resources.
• Ensure training programs meet applicable OSHA, WISHA, regulatory, and agency requirements.
• Assess training needs and work with departments and subject matter experts to develop appropriate training solutions.
• Coordinate classroom, virtual, and hands-on training.
• Maintain training schedules, records, certifications, and required documentation.
• Track required employee training and identify upcoming or overdue requirements.
• Review and update training materials based on regulatory, policy, and operational changes.
• Evaluate training effectiveness and recommend improvements.
• Support employee onboarding, safety training, and ongoing professional development.
• Prepare training reports and monitor training compliance.
• Other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of adult learning principles, training development, and instructional methods.
• Knowledge of OSHA, WISHA, and workplace safety requirements.
• Ability to develop and deliver clear, effective, and engaging training.
• Ability to manage multiple training programs, schedules, and compliance requirements.
• Strong organizational, communication, presentation, and interpersonal skills.
• Ability to maintain accurate records and effectively use training or learning management systems.
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OTHER CHARACTERISTICS

• Collaboration: Shares time and knowledge with others; adjusts priorities as circumstances dictate; follows through on commitments, accepts responsibility for actions, resolves interpersonal conflicts constructively.
• Diversity: Demonstrates an awareness and respect of cultural and individual values. Treats all people with dignity, courtesy, and respect.
• Fiscal Accountability: Actively contributes to the productivity of the agency; demonstrates good stewardship of company time and resources; displays high standards of ethical conduct.
• Customer Service: Anticipates the needs of internal and external customers; delivers quality work products and services within expected timeframes. Considers and responds appropriately to people in various situations.
• Innovation: Considers new approaches to situations; encourages ideas and improvements.
• Sustainability: Actively encourages environmental benefits and the conservation of natural resources.
• Safety: Adheres to safety related laws, regulations, standards, WAC, RCW, and practices; performs work in a safe manner; encourages and supports others to be safe while at work.

MINIMUM QUALIFICATIONS

Associates Degree (BA/BS) in Business, Industrial Safety, or other relevant degree from an accredited institution and 3 years of related experience; or any equivalent combination of experience and education. Must possess a valid driver’s license.

LICENSES, CERTIFICATIONS & OTHER REQUIREMENTS

Be able to obtain through Ben Franklin Transit

• Class B Commercial Driver License (CDL) or Washington State Commercial Learner Permit with passenger endorsements and air brake restriction removed, and corresponding
• DOT medical certification.
• First Aid and CPR certification; or ability to obtain within 180-days of employment.

PREFERRED QUALIFICATIONS

Bachelor’s Degree (BA/BS) in Business, Industrial Safety, or other relevant degree from an accredited institution and five years of experience in industrial safety.

PHYSICAL REQUIREMENTS

Generally sedentary in nature; occasionally stand and walk; intermittently kneel, stoop, bend and twist at the waist, and reach overhead; sit for long periods of time. Rarely kneel, crouch, or crawl. Occasionally lift, push/pull, or carry up to 40 pounds. Good vision to read print and computer screen. Hear and speak to communicate in person, before groups, and over the telephone. Manual dexterity of hands and fingers to include repetitive keyboarding, grasping and reaching to operate a computer keyboard, mouse and/or standard office equipment. Occasionally ascends/descends stairs and ladders while maintaining balance.

WORKING CONDITIONS

Work is primarily performed in an office environment where noise, distractions, and lack of privacy may be present. Occasional work may be performed in outside environment with exposure to traffic, dust, road noise, exhaust fumes and extremes of temperature. May be called upon to perform or assist in emergency care or first aid with potential exposure of bloodborne pathogens. Must wear personal protection equipment when necessary. Operate a motor vehicle.

If you want to give back to the community, consider hopping onboard the team that's going places!

Equal Employment Opportunity (EEO) Policy

Ben Franklin Transit (BFT) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. It is BFT’s policy to employ, train, promote, compensate, and provide conditions of employment without regard to a person’s race, color, sex, disability, religion, national origin, age, veteran’s status, citizenship, or any other status protected by applicable law.

Drug-Free Workplace Policy

• Ben Franklin Transit (BFT) is a drug-free workplace.
• The purpose of this policy is to ensure worker fitness for duty and to protect our employees, passengers, and the public from the risks posed by the use of alcohol and prohibited drugs.
• Participation in BFT’s zero tolerance drug-free workplace policy is a condition of employment.