Tecnico/a de Marketing

• Location: Granada, Spain
• BERNER PUSHING THE LIMITS – para aquellos que se atreven a más
• Tomar una decisión sobre tu carrera y tu empleador es una elección sobre tu futuro, un futuro en el que invertirás tu pasión y una gran parte de tu tiempo, energía y capacidad
• Are you a visionary Service Manager ready to drive innovation and lead our company to new heights? We are looking for a dynamic and experienced professional to join our team and make a significant impact. Join our team and contribute to our success!

INDIVIDUAL ACCOUNTABILITIES

• Implement global service strategy incl. Required local adaptations
• Gain customer insights on service usage, improvement areas and positioning against competitive solutions (e.g. Min 1 cust. Visit per week + desk res.)
• Act as sparring partner for marketing & sales teams incl. Cust. Acquisition (up to 2 days / week, e.g. Trade fairs, events, cust. Visits)
• Conduct customer trainings & support service activation /-usage
• Orchestrate service launches / - life cycle measures for sr (incl. Trainings)
• Promote services internally (mkt. Toolbox) & extern. (e.g. Cust. Webinars)
• Share best practices within regional mkt community
• Support g2m pilots and testing of new services (e.g. Poc – proof of concept)

SHARED ACCOUNTABILITIES

• Track achievement of service related kpis (with local / regional controlling)
• Initiate improvement measures (among others via rfc process) based on analytical insights (with marketing analytics, reg. Life-cycle mgmt.)
• Provide feedback on local value proposition and support prioritization of initiatives / projects (with local service lead)
• Optimization of service processes (with local service lead)
• Coordinate local services / service projects (with global service mgr.)
• El Grupo BERNER, como empleador, se atreve a diferenciarnos y a ofrecer a cada empleado la oportunidad de atreverse a ser más. Juntos, superamos nuestros propios límites y contribuimos a moldear un mejor mañana.