Location: Norfolk, VA
Join a Team That’s Passionate About Making Lives Better!
At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!
Bill Gosling Outsourcing is excited to launch a new partnership with a leading U.S. financial technology company; they pride themselves in delivering a white glove service to all it's customers. They are a mission-driven financial technology company transforming the way people manage their money, making financial services more accessible, transparent, and affordable. With a customer-first approach, innovative digital solutions, and a commitment to eliminating unnecessary fees, the company empowers millions to spend, save, and build credit with confidence.
Driven by bold thinking, collaboration, and a culture of ownership, it’s creating meaningful impact while redefining the future of financial services.
The Senior Operations Leader works with Senior Management to create the vision of the Company and the type of business philosophy and culture the Company aspires to attain. They are accountable for the overall performance and budget of their multiple client groups/ business segmentation/ cross-geographic footprint (where applicable). They set objectives, analyze metrics, ensure that the company and staff meet goals and provide reliable, efficient support for our clients. They are also responsible for hiring, training, preparing and motivating their teams to provide excellent service to customers and clients.
What You'll Do
Key Details
- Salary: $72,000
- Experience: Banking and fraud expertise preferred
- Availability: Full availability required, including the possibility of overnight shifts
- Location: Norfolk, VA
- Additional Locations: Hampton, Virginia
Job description provided by Bill Gosling Outsourcing.
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