Senior ERP System Administrator

TYPE OF SUPERVISION GIVEN TO OTHERS : Direct supervision given to Student System Administrator, Financial Aid Administrator, Finance System Administrator, Human Resources System Administrator. GENERAL RESPONSIBILITIES : The Senior ERP System Administrator manages and supervises ERP (Enterprise Resource Planning) system projects; provides leadership and recommends projects to enhance College efficiencies and innovations with ERP software; supervises and serves as overall backup to area administrators.

Examples of Duties DESCRIPTION OF ESSENTIAL DUTIES : Manages, plans and supervises ERP system projects , with a strong focus on supporting and assisting the College's transition to and implementation of Banner SaaS or related software across all modules (General, Student, Finance, A/R, Financial Aid, H/R, Payroll) and associated reporting ; serves as an advisory and/or leadership role for initiatives pertaining to Banner General, Student, Finance, A/R, Financial Aid, H/R, Payroll, including self-service software and integrations, ensuring that integrations with other College-used software vendors transfer only the data necessary for each specific purpose, and provides oversight of EAB, including role setup and access management.

Develops project plans, including cost estimates, timelines and resources; tracks, documents, and reports progress; initiates efforts to advance project tasks; provides statistics and actual measure of improvement to management. Manages projects budgets. Researches and/or analyzes ERP systems and recommends improvements, including new technology and/or process changes; identifies opportunities to automate SIS integrations with third-party vendor systems used by the College and ensures the accuracy and integrity of data transferred to those systems.

Supervises and manages the ERP Administrators, including Student System Administrator, Financial Aid Administrator, Finance System Administrator, Human Resources Data Analyst. Ensures area ERP Administrators have accurate, consistent written procedures and testing plans. Designs and develops overarching testing plans, including integrations; ensures coordination of system-wide testing; approves completion of testing; and recommends move to Production.

Establishes documentation standards for ERP system; ensures adherence/compliance. Develops and maintains expert level technical knowledge of the ERP system. Develops and maintains the requisite functional knowledge necessary to provide insightful technical and operational support of the ERP system. Analyzes and develops initial specifications for application software programs and systems in response to the needs of the user community.

Analyzes, designs, and writes SQL and other programs as needed or directed. Serves as Banner General Systems Administrator: provides technical support and leadership, including researching and planning new releases, establishing and maintaining data integrity via validation and rules forms, testing, documenting, troubleshooting and resolving issues, training staff, and leading innovative changes to processes. Coordinate with other Administrators and vendors as necessary, including monitoring and tracking data shared with third-party systems to maintain data security and integrity, and conducting periodic audits of other third-party roles and access.

Works with Administrative Systems staff to coordinate and plan releases and software implementation. Performs Banner security functions as a backup to the DBA. Ability to responsibly utilize broad access to College database, network and computer files, including those of a confidential nature, in a manner consistent with the requirements of the position and only for job-related purposes. Ability to maintain strict confidentiality with respect to College records and reports which are prepared, maintained, or utilized by the Board of Trustees or College Administrators in connection with labor relations and collective bargaining.

Leads the Banner Support Team user group. Reports activities, progress, concerns, etc. to the IT Administrative Systems Manager. Maintains satisfactory Motor Vehicle Record. DESCRIPTION OF OTHER DUTIES : Serves as a backup to the area Administrators. Acts as liaison with ITS, ERP provider, and other College departments. Keeps informed of developments, techniques, and practices related to system administration and project management.

Independently evaluates and recommends software tools and application software for integrated systems. Performs other job-related duties as assigned. OVERALL ACOUNTIBILITIES: Demonstrates BHC core values. Accuracy, efficiency, and timeliness of work. Ability to work cooperatively with others. Ability to communicate in pleasant manner with others. Ensures successful operation of all administered systems. Acts as a professional team player.

Maintains up-to-date job knowledge. Maintains confidentiality and security of all records and information. PRINCIPAL WORKING RELATIONSHIPS : Works directly and cooperatively with IT Administrative System Manager. Works directly and cooperatively with Administrative Systems staff and all other ITS staff. Works directly and cooperatively with area-level Banner Administrators. Works directly and cooperatively with district-wide employees.

Works directly and cooperatively with vendors. Qualifications EDUCATION AND EXPERIENCE : (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.) Bachelor’s degree required. Major in computer-related field strongly preferred. Minimum of three (3) years of programing and analysis experience with emphasis in Computer Science, DBMS, or MIS required.

Proficiency in at least one programming language required; SQL preferred. Systems analysis or design experience with integrated systems required. Demonstrated evidence of technical problem-solving and analytical abilities required. Demonstrated evidence of successful project management required; certification preferred. Supervisory and/or team leadership experience required. Strong oral and written communication skills required.

Knowledge of student, finance, financial aid, and/or human resources information systems and practices preferred. Valid driver’s license required. The above statements reflect the general details necessary to describe the principle functions of the described job; it is not an all-encompassing statement of all the work requirements that may be necessary to perform the job.