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Ottawa, ON
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Facilities Management & Operations
$72,000 – $77,000 / year
BUILD YOUR CAREER AT BLACK & MCDONALD
Black & McDonald is an integrated, multi trade service provider that safely delivers high-quality construction, facilities management, and technical solutions. We are a family-owned and family-run company that employs thousands of highly skilled and talented professionals across North America. With 100 + years of diverse market experience, we are a forward thinking organization with a strong track record of delivering operational excellence and customer-focused solutions that stand the test of time.
ABOUT THIS CAREER OPPORTUNITY
Black & McDonald’s Facility Management & Operations team is expanding! We are seeking committed, collaborative professionals who are eager to contribute to a hardworking and innovative team. We currently have a Senior Billing & Financial Analyst position available in the Ottawa, Ontario area.
The Senior Billing & Financial Analyst is responsible for leading the billing and financial administration function for the Facilities Management & Operations (FMO) Division. Reporting directly to the Division Manager, this position oversees divisional billing operations, supervises Financial Analysts, supports contract financial administration, manages cost recovery processes, and develops operational and financial reporting tools to support informed decision-making.
Responsibilities include but are not limited to
- Lead billing and invoicing activities across multiple contracts.
- Supervise and support a team of Financial Analysts to ensure accurate and timely invoice submission.
- Act as the escalation point for complex billing issues, client inquiries, and payment concerns.
- Ensure continuity of billing operations by coordinating vacation coverage, workload balancing, and cross-training initiatives.
- Monitor accounts receivable aging and assist in resolving outstanding payment issues.
- Coordinate monthly salary recovery and fleet/truck recovery processes.
- Track contract amendments, funding changes, and other financial impacts affecting billing activities.
- Support CPI, cost escalation, and contract adjustment submissions.
- Develop and maintain contract-specific reporting packages and KPI dashboards.
- Prepare operational and financial reports to support divisional decision-making.
- Serve as a subject matter expert and power user for JDE and related business systems.
- Lead the onboarding, training, and development of billing and administrative personnel.
- Implement and enforce standardized billing, reporting, and financial administration processes.
- Identify opportunities to improve efficiency, reporting accuracy, and overall financial administration performance.
- Perform other administrative duties as required.
What you will get in return
- Competitive base salary
- Vehicle allowance may be included
- Comprehensive health and dental benefits, including a Health Care Spending Account (HCSA)
- Defined Contribution pension plan with company matching
- Immediate and ongoing training, mentorship, and technical support
- An exciting opportunity with significant career growth and development potential
- Join a high-growth, recession-resilient business with long-term stability
- Active social committee, team-building activities, and regular company events
COMPETENCY REQUIREMENTS
Change Orientation
High Attention to Detail
Communicates Effectively
Continuous Learning
Customer Focus
Holds Self and Others Accountable
Problem Solving and Innovation
Teamwork and Collaboration
Values and Respects Others
Maximizes Business Performance and Team Effectiveness
EDUCATION REQUIREMENTS
Diploma or Degree in Business Administration, Accounting, Finance, Commerce, or a related field.
Equivalent combinations of education and experience may be considered.
WORK EXPERIENCE REQUIREMENTS
- 5+ years of experience in billing, contract administration, financial administration, accounts receivable, or business operations.
- Experience supervising or coordinating administrative personnel.
- Experience in a multi-contract, multi-client, or service delivery environment.
- Experience preparing financial, operational, or management reports.
- Experience using ERP systems (JDE preferred).
SKILLS, ABILITIES, AND OTHER REQUIREMENTS
Strong knowledge of billing and invoicing processes.
Strong understanding of contract administration principles.
Advanced Microsoft Excel skills.
Proficiency with ERP and financial management systems.
Strong organizational and time-management abilities.
Excellent analytical and problem-solving skills.
Strong verbal and written communication skills.
Ability to manage multiple competing priorities and deadlines.
Strong customer service and stakeholder management skills.
Due to contractual requirements, candidates must be Canadian Citizens who are able to obtain and maintain a Secret clearance (Canadian Citizen with 10 years of continuous residency within Canada).
The expected salary range for this role is between $72,000 - $77,000 per year, and a vehicle allowance may be included. The starting salary will be determined based on several factors such as the successful candidate’s qualifications, including but not limited to education and experience. Base pay is one component of Black & McDonald’s total rewards package. Total rewards vary by position and may include additional offerings such as group insurance benefits, pension plan, annual discretionary bonus, career development programs, and other HR programs.
Black & McDonald welcomes and encourages applications from persons with accessibility accommodation requirements. Accessibility accommodation is available upon request for candidates taking part in all aspects of the recruitment and selection process.
If you are an existing Black & McDonald employee, please notify your supervisor of your interest and intent to apply before applying.
Job description provided by Black & McDonald.
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