AR Specialist

Position Overview

Part of the Brooks Safety Solutions family; Commercial Fire is looking for a talented Accounts Receivable Specialist to join our team. We are a nationwide provider of fire protection and life safety services, that partners with technicians across the United States to provide our customers with reliable and outstanding customer service.

The Accounts Receivable Specialist keeps customer billing accurate and cash coming in on time. You will prepare and submit invoices through the channels each customer requires, post and reconcile payments, and follow up on outstanding balances through collection calls.

This role suits someone organized, comfortable on the phone, and steady under deadline pressure. You will work closely with teammates and adapt quickly as customer billing requirements change.

Key Responsibilities

Invoicing

Edit and submit customer invoices for payment through customer and third-party portals, email, or mail, following each customer's specific requirements

Payments and Reconciliation

• Post customer payments in FileMaker
• Reconcile receipts to ensure accounts are accurate and up to date
• Collections and Customer Contact
• Make collection calls on outstanding and past-due balances
• Answer occasional customer calls regarding invoice questions and payment information

Additional Duties

• Support special projects as they arise
• > 1 year of experience in accounts receivable
• Proficiency in Microsoft Excel
• Strong overall computer skills
• Strong verbal and written communication skills
• Highly organized, with the ability to work well under pressure to meet deadlines and changing customer demands
• Works well with others in a team environment