Portfolio & Transformation Analyst

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do.

As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

PERSONAL PROFILE

The Portfolio & Transformation Analyst supports the effective running of the Technology Transformation team by providing the analytical capability, reporting, coordination and process discipline required to manage Burberry's technology portfolio, financial and commercial landscape and strategic transformation activities.

Analysts may be aligned primarily to Portfolio Management & Governance, Technology Business Management or Technology Transformation at any given time but operate as a common, flexible capability. Assignments may change as priorities, workload or development needs evolve, and Analysts are expected to build sufficient knowledge across the team's disciplines to operate effectively in different areas over time.

The role combines analysis and insight with the practical reporting, coordination and administrative activities required to operate the Technology Transformation team's processes effectively. Analysts are expected not only to maintain information and execute processes accurately, but also to interpret information, identify trends, anomalies, risks and opportunities and translate complex data into clear reporting and actionable insight.

The role does not own portfolio prioritisation, funding decisions, project delivery, vendor strategy or transformation outcomes. It provides the analytical insight, data quality, reporting and coordination that enables accountable leaders to make and execute informed decisions.

RESPONSIBILITIES

• Maintain accurate, complete and current portfolio, financial, commercial, vendor and transformation data across relevant systems, trackers and reporting tools.
• Analyse data to identify trends, variances, risks, dependencies, anomalies and emerging issues, escalating material findings and providing clear insight to support decision-making.
• Produce high-quality governance and management reporting, including dashboards, scorecards, status reporting, financial analysis, RAG summaries, action trackers and leadership updates.
• Translate complex data and information into concise, decision-ready insight appropriate for senior technology and business stakeholders.
• Reconcile information from multiple sources, identifying inconsistencies or gaps and working with data owners to improve accuracy and completeness.
• Support preparation and effective operation of governance and management forums, including coordinating inputs, preparing materials, capturing decisions and actions and following through to completion.
• Coordinate inputs from Domain and Platform teams, Technology Project Managers, Senior Delivery Managers, Finance, Procurement, third-party partners and other stakeholders against agreed reporting and governance cycles.
• Maintain relevant portfolio, financial, commercial and transformation tooling, including Shibumi where applicable, ensuring information is complete, current and aligned to agreed standards.
• Support the consolidation and administration of risks, issues, dependencies, actions and decisions for portfolio and governance reporting, while accountable delivery and functional owners remain responsible for managing the underlying items.
• Proactively identify opportunities to automate, simplify and improve reporting, data management, governance processes and tooling, reducing manual effort and administrative overhead.
• Develop reusable analysis, reporting approaches and good practices that can be applied across the Technology Transformation team.
• Work flexibly across Portfolio Management & Governance, Technology Business Management and Technology Transformation according to team priorities, workload and development needs, rapidly building sufficient subject-matter understanding when moving between assignments.

Specific Responsibilities Based on Assignment

Depending on assignment and team priorities, responsibilities may include some, or all, of the following:

Portfolio Management & Governance

• Support demand intake and classification by maintaining the demand pipeline, assessing submission completeness and coordinating follow-up information.
• Maintain an accurate and trusted view of approved demand, initiative status, delivery health, dependencies, RAG ratings, sequencing risks and key milestones across the technology portfolio.
• Analyse portfolio information to identify emerging delivery trends, capacity constraints, sequencing issues, cross-portfolio dependencies and areas requiring management attention.
• Produce portfolio reporting and insight for governance and leadership forums, including Business Demand Forum, IT leadership forums and periodic portfolio reviews.
• Support annual and quarterly portfolio planning and revalidation by consolidating portfolio data, funding positions, delivery status, capacity inputs, dependencies and decision points.
• Support portfolio capacity and demand-versus-supply analysis by consolidating capacity information across relevant central and domain capabilities.
• Support cross-portfolio dependency and collision management by identifying and tracking sequencing conflicts, shared constraints and areas of delivery contention.
• Support portfolio assurance activity through data analysis, reporting quality checks and identification of inconsistent or incomplete delivery information.
• Support administration and coordination of Project Management resource requirements where required, including maintaining visibility of current and future assignments, supporting requisition and interview processes, coordinating onboarding and offboarding activities, and tracking resource availability, extensions and releases.

Technology Business Management

• Support financial analysis and reporting across IT, including budgets, forecasts, actuals, commitments, purchase orders, accruals, variance analysis and cost reporting.
• Undertake routine finance administration activities required to support effective IT financial management, including raising and tracking purchase orders, coordinating accrual inputs, supporting invoice and payment queries, maintaining financial trackers, processing agreed financial adjustments or reclassifications and following up outstanding actions with relevant stakeholders.
• Coordinate with Finance Business Partners and IT stakeholders to support budgeting, forecasting, financial planning, month-end and year-end activities, reclassification and reporting cycles.
• Analyse financial information to identify trends, cost drivers, variances, risks and opportunities, providing clear insight for Technology Business Management and IT leadership.
• Maintain accurate vendor and commercial information, including contracts, renewal dates, spend commitments, key obligations, commercial risks and actions.
• Undertake routine procurement and commercial administration on behalf of IT, including supporting purchase requisitions and purchase orders, supplier onboarding, sourcing and contracting workflows, renewal administration and coordination of required approvals and documentation.
• Act as a coordination point for routine Finance and Procurement processes, supporting IT stakeholders to navigate required processes and ensuring requests, approvals and actions progress in a timely manner.
• Support contract renewal planning by maintaining forward visibility of upcoming renewals, financial exposure, required decisions, approvals and key milestones.
• Support vendor governance and performance analysis, including preparation of QBRs, consolidation of SLA/KPI information, supplier performance reporting and action tracking.
• Support analysis and administration of technology costs, software licences and consumption where required, including maintaining licence and subscription information, reconciling usage and cost data and identifying opportunities for improved transparency or control.
• Support financial, commercial and procurement administration and reporting associated with contingent workforce and third-party resource arrangements where required, including spend and rate information, purchase orders, supplier information and associated sourcing and approval processes.
• Support financial benefits and value-realisation reporting by maintaining agreed measures, consolidating information and highlighting variances against expected outcomes.
• Maintain appropriate records and supporting documentation to enable effective financial and commercia governance, auditability and compliance with relevant controls. Identify opportunities to simplify, standardise and automate finance, procurement, vendor and commercial administration, reducing manual effort and improving the experience for IT teams.

Technology Transformation

• Support maintenance and analysis of the Technology Forward transformation roadmap, scorecard, milestones, adoption measures and strategic progress indicators.
• Analyse transformation information to identify trends, progress, risks, dependencies, adoption gaps and areas requiring leadership attention.
• Produce transformation and organisational effectiveness reporting for leadership, translating measures and progress into clear insight and decision points.
• Support planning and coordination of transformation activities, including working sessions, stakeholder inputs, action tracking and progress updates.
• Support change and engagement activities through analysis of adoption, engagement and feedback measures and coordination of communications, briefing materials and stakeholder inputs.
• Support the administration, maintenance and continuous development of central IT SharePoint sites, intranet pages and other knowledge-management repositories, ensuring information is current, accessible, well structured and aligned to agreed governance and content standards.
• Coordinate with content owners across IT to maintain knowledge-management content, including supporting content creation and publication, review cycles, archiving, ownership tracking and follow-up of outdated or incomplete information.
• Support ongoing improvement of the IT knowledge-management experience, including site and information architecture, navigation, searchability, content standards, templates and opportunities to improve information discoverability and user experience.
• Monitor available usage, engagement and content-quality information for SharePoint, intranet and other knowledge repositories, identifying opportunities to improve adoption, usefulness and information quality.
• Support administration of transformation collaboration spaces, document repositories, trackers and other tools used to coordinate Technology Forward and wider IT transformation activity.
• Support risk, audit and compliance reporting by maintaining and analysing action and remediation information, identifying overdue items, trends and areas requiring escalation.
• Maintain clear records of transformation actions, outcomes, decisions and dependencies to support transparency, continuity and effective handover.
• Identify opportunities to improve and automate transformation measurement, reporting, knowledge management, coordination and engagement processes.

EXPERIENCE

• Experience in an analytical, portfolio management, PMO, technology operations, transformation, finance operations, commercial or similar role within a technology or complex business environment.
• Strong analytical capability, with experience working with structured and unstructured data, identifying trends, anomalies and risks and translating findings into clear insight.
• Strong reporting and data-management skills, with the ability to maintain structured datasets, reconcile information from multiple sources and produce accurate management reporting.
• Strong Excel skills and experience with reporting, visualisation or analytical tools; experience with tools such as Power BI is beneficial.
• Experience using portfolio, project, financial, workflow or delivery-management tools such as Shibumi, Jira, MS Project, Smartsheet or equivalent is beneficial.
• Comfortable undertaking detailed process and administrative activities alongside analytical work, with the discipline to maintain accurate records, follow defined controls and see activities through to completion.
• Able to develop deeper capability in areas such as budgets, forecasts, actuals, purchase orders, accruals, variance analysis and vendor information.
• Experience supporting governance or management forums, including coordinating inputs, preparing reporting, capturing decisions and tracking actions.
• Strong organisational skills and attention to detail, with the ability to manage multiple reporting cycles, priorities and deadlines concurrently.
• Effective communicator, able to coordinate professionally across multiple teams and translate data and analysis into clear messages for different audiences.
• Curious and proactive, with the confidence to question inconsistent information, investigate anomalies and identify opportunities for improvement.
• Able to work independently, manage competing priorities and escalate risks or issues appropriately.
• Adaptable and willing to build knowledge across portfolio management, technology financial and commercial management and technology transformation rather than operating within a single specialist discipline.
• Experience with collaboration, content-management or knowledge-management platforms such as SharePoint is beneficial, with an interest in improving information structure, accessibility and user experience.
• Experience improving or automating reporting, data-management or administrative processes is beneficial.
• Practical understanding of technology delivery, portfolio governance, transformation or IT financial and commercial management is beneficial.
• Experience in Retail, Luxury or Consumer Goods industries is beneficial.

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.