Client Growth Specialist

The Client Growth Specialist plays a critical role in driving customer engagement and revenue growth by re-engaging smaller accounts and unlocking additional value through our programs. This position focuses on educating customers on rebate opportunities, expanding their use of preferred distributors, and ensuring they maximize the financial and operational benefits available to them. Acting as a trusted advisor, the Client Growth Specialist leverages strong communication skills, program knowledge, and consultative outreach to strengthen relationships, increase participation, and contribute to the overall growth of the portfolio.

Who are we? Source1, a Buyers Edge Platform DPN brand, is a leading data and technology company specializing in hospitality procurement. Source1 delivers innovative strategies, flexible supply chain management, and tailored services designed to help hospitality operators optimize costs and improve efficiency. Our commitment to hospitality success is reflected in the value we bring—exclusive access to nationally contracted pricing on essential supplies and services, dedicated account management, and integrated data and technology solutions that simplify purchasing and drive profitability.

At Source1, every solution is customized to deliver measurable results, enhance visibility, and unlock greater savings potential for hospitality operators. At the heart of our work is a culture built on a passion for collaboration, technology, and helping foodservice business succeed. We are unable to offer work sponsorship for this role. Your impact: Customer Engagement & Growth Proactively call and engage a large portfolio of smaller clients to increase their participation and rebate potential.

Educate customers on program benefits, supplier options, and available rebates. Walk customers through portal features and resources to improve adoption and utilization. Track and report on customer engagement, growth opportunities, and participation metrics. Program Knowledge & Support Demonstrate strong knowledge of Source1’s supplier network and rebate programs. Provide guidance on optimizing purchasing decisions through contracted suppliers.

Identify opportunities for upselling and cross-program participation. Operational Excellence Maintain accurate records of customer interactions and progress in CRM. Consistently meet and exceed outreach and growth targets. Share insights with internal teams to support broader business strategies. Follow structured workflows to ensure high-quality customer touchpoints. About you: Excellent phone and virtual communication skills.

Strong understanding of Source1’s supplier network and program benefits. Proficiency in Salesforce and Microsoft Office Suite (Excel, Word, PowerPoint). Ability to explain complex information in a simple, customer-friendly way. Strong organizational skills, attention to detail, and follow-up ability. Self-motivated with a high level of initiative and ownership. Ability to thrive in a fast-paced, evolving business environment.

Excellent phone and virtual communication skills. Strong understanding of Source1’s supplier network and program benefits. Proficiency in Salesforce and Microsoft Office Suite (Excel, Word, PowerPoint). Ability to explain complex information in a simple, customer-friendly way. Strong organizational skills, attention to detail, and follow-up ability. Self-motivated with a high level of initiative and ownership. Ability to thrive in a fast-paced, evolving business environment.

What's in this for you: Salary Range: $60,000.00 - $62,000.00 per year plus commission Great benefits from day one. We offer medical, dental, vision, FSA, company-paid life insurance, and more—plus a 401(k) with company match. Grow with us. Enjoy strong training, development, and competitive pay. Work-life balance. Our flexible PTO policy lets you take time when you need it—no accrual required. #LI-Remote