Fraud and Anti-Money Laundering Expert

Role: The Fraud and Anti-Money Laundering (AML) Expert contributes to the attainment of CapEd’s business objectives and mission by monitoring, detecting, investigating, and mitigating fraud and financial crimes risks across the Credit Union. The Fraud and AML Expert conducts complex fraud and money laundering investigations, prepares and files regulatory reports, performs enhanced due diligence reviews, identifies emerging fraud and financial crimes risks, supports audits and examinations, partners with other roles to facilitate employee training, and provides guidance to the Fraud Expert and AML Expert on fraud and BSA/AML-related matters.

This position exercises sound judgement and independent decision-making within established polices, procedures, and regulatory requirements while helping protect the Credit Union from financial loss, regulatory risk, and reputational harm.

Essential Functions & Responsibilities

Fraud Detection, Prevention & Mitigation

• Monitor and investigate fraud alerts, suspicious activity, and emerging financial crime risk
• Make timely, independent decisions to mitigate fraud exposure and prevent losses
• Analyze fraud trends and recommend enhancements to fraud detection, monitoring, and controls
• Serve as a second-line resource to employees and members regarding fraud prevention, fraud recovery, and identity theft concerns.

Fraud Investigations & Case Management

• Conduct complex fraud and financial crime investigations
• Analyze account activity, transaction history, and supporting documentation to determine appropriate actions.
• Maintain accurate and complete investigative case records in accordance with regulatory and organizational standards.
• Coordinate with law enforcement, peer financial institutions, and external organizations when necessary to support investigations and recovery efforts.

BSA/AML Monitoring & Investigations

• Review and investigate BSA/AML alerts, referrals, and potentially suspicious activity.
• Conduct complex investigations involving money laundering, structuring, elder financial exploitation, human trafficking indicators, account takeover, and other financial crimes.
• Serve as Co-Chair on SAR Committee
• Conduct enhanced reviews of high-risk transactions, relationships, and activities and maintain supporting documentation for filing decisions
• Conduct FinCEN 314(a) searches and participate in 314(b) information-sharing activities.
• Assist with updates to the Credit Union's BSA/AML and financial crimes risk assessments.

Member Due Diligence

• Conduct Enhanced Due Diligence (EDD) reviews for high-risk consumer and business relationships.
• Evaluate account activity and risk factors to identify elevated risk and recommend appropriate controls or monitoring.
• Support ongoing due diligence and customer risk-rating processes.

Compliance, Audits & Governance

• Ensure compliance with applicable BSA, AML, OFAC, USA PATRIOT Act, fraud prevention, and financial crimes regulatory requirements.
• Support audits and regulatory examinations through reporting, documentation, and issue remediation
• Monitor regulatory changes, fraud trends, and industry best practices and recommend process enhancements.
• Prepares fraud loss and CTR error reporting to leaders and the Board.

Internal Support

Serve as a departmental subject matter expert for fraud prevention and BSA/AML compliance

Provide guidance and support to Fraud Experts, AML Experts, and business units regarding complex financial crime matters

Partner in the development and delivery of fraud and BSA/AML training and awareness initiatives

Support projects and initiatives that strengthen the Credit Union's financial crimes program.

Support the Risk and Financial Crimes Manager with system optimizations (e.g. alert refinement, under threshold testing, etc.)

Maintains knowledge of all Credit Union products, services, and promotions.

Contributes to efficient Credit Union operations by performing other job-related duties as assigned

Experience: Five to eight years of direct BSA/AML investigative experience, card fraud, check fraud, and ACH fraud. Strong working knowledge of SAR narrative requirements and CTR reporting and transaction monitoring systems.

Education: (1) A bachelor’s degree, or (2) completion of formal or specialized certifications or licensing recognized in the industry as equivalent to a bachelor’s degree (CFE or ACU BSA/AML certifications in lieu of a degree).

Brand Promise: To make a difference - every member experience matters. Employees of CapEd carry out our promise and values of EP!C by being Empowered - We are knowledgeable and trusted to make decisions. Professional - We are respectful in creating outstanding experiences. Innovative - We seek new ideas for positive change. Collaborative - We connect with each other to implement solutions

Critical Job Competencies

Contributing to Team Success: Actively participating as a member of a team to move the team toward the completion of goals.

Building Loyalty and Trust: Interacting with others in a way that gives them confidence in one’s intentions and those of the organization. Making the needs of others a priority in order to actively build and develop productive internal and external relationships.

Decision Making: Independently identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.

Risk Taking: Initiating action that tries to achieve a recognized benefit or advantage when potential negative consequences are understood.

Very Important Job Competencies

Adaptability, Energy, and Stress Tolerance: Taking responsibility to meet member needs and build loyal relationships; Maintaining professional performance and character under pressure, provocation, or ambiguity; Consistently sustaining high levels of activity or productivity with vigor and effectiveness over extended periods of time.

Meeting Participation: Using appropriate interpersonal styles and methods to help reach a meeting’s goals while considering the needs and potential contributions of others.

Delegating Responsibility and Developing Others: Developing individuals while allocating decision making authority and/or task responsibility to maximize the organization and individuals’ effectiveness.

Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and/or remain in a stationary position; use hands to finger, handle, operate, input or feel; reach with hands and arms in any direction; talk, communicate, converse, exchange information and hear; balance, kneel, walk and stand, occasionally moving and traversing; and will frequently use a computer and/or phone.

There may be repetitive motions, making substantial movements of the wrists, hands, and/or fingers. The employee needs the ability to wear personal protective gear correctly. This is considered sedentary work: exerting up to 10 to 25 pounds of force occasionally and/or a negligible amount of force frequently or consistently to lift, carry, push, pull or otherwise move objects, including the human body. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The worker is subject to inside environmental conditions: protection from weather conditions but not necessarily from temperature changes and/or seasonal brightness through windows. This position may involve periodic stressful conditions. The Credit Union’s business days are Monday through Saturday between the hours of 8:00 a.m. to 6:30 p.m.; however, this position may occasionally require an adjusted work schedule, overtime, and to include evening/weekend hours.

The noise level in the work environment is usually moderate.

Disclaimer: NOTICE: This job description does not create a contract of employment and at all times your employment, if any, remains at will. This job description also in no way limits the duties to be performed by the employee, which may be assigned or modified from time to time by Capital Educators Federal Credit Union. Please know that Capital Educators Federal Credit Union is an Equal Employment Opportunity Employer and all decisions regarding employment including hiring and promotion are based on the individual meeting the essential functions of the job, with or without reasonable accommodation, and without a direct safety threat or undue hardship.