Cabot Links Retail & E-commerce

Director, Revenue Management

Toronto, Canada In person Full-time

Title:Director, Revenue Management

Reports to:Director, Commercial,

Cabot Citrus Farms

Location:Toronto, Ontario

Job Type:Full-time Permanent

About Cabot

  • Cabot is a global developer and operator of world-class golf
  • destinations with a growing portfolio of six Cabot properties and four
  • Cabot-managed properties. The Cabot portfolio includes Cabot Cape Breton and
  • Cabot Wilds in Nova Scotia, Canada, Cabot Saint Lucia in the Caribbean, Cabot
  • Revelstoke in British Columbia, Canada, Cabot Citrus Farms in the United
  • States, Cabot Highlands in Scotland, and Cabot Bordeaux in France. With
  • extensive expertise in golf and hospitality management, Cabot also oversees the
  • operations of several premier golf courses through its Cabot-managed properties
  • in the U.S., including: Cascata Golf Club and Serket Golf Club in Las Vegas,
  • Nevada; Grand Bear Golf Club in Saucier, Mississippi; and Chariot Run Golf Club
  • in Laconia, Indiana. Cabot continues to cultivate a legacy of excellence,
  • providing guests and homeowners with exclusive access to bespoke,
  • destination-inspired experiences and a commitment to exceptional service across
  • its luxury residential and boutique resort offerings.

Position Overview

  • The Director, Revenue Management, is responsible for
  • maximizing total resort revenue through inventory management, demand
  • forecasting, and business analytics. This role is responsible for revenue optimization at Cabot Cape Breton and Cabot Citrus Farms across accommodations, golf operations, stay-and-play packages, memberships
  • (where applicable), food & beverage, and ancillary resort experiences.
  • Working closely with Commercial leadership, Home Office
  • Marketing, Golf Operations, Reservations, Finance, and Property Leadership,
  • Cabot’s Director, Revenue Management develops data-driven strategies that
  • increase occupancy, ADR (Average Daily Rate), RevPAR, golf utilization, and
  • total guest spend while ensuring an exceptional guest experience.

Profile Overview

  • The successful Director, Revenue Management, is a
  • commercially astute, analytical leader with progressive experience driving
  • revenue performance across luxury hospitality, resort, and golf operations.
  • They combine expertise in pricing, forecasting, inventory and distribution
  • strategy, financial modelling, and revenue systems with the ability to turn
  • complex data into clear, actionable recommendations.
  • Collaborative, persuasive, and highly organized, they build
  • trusted partnerships across Commercial, Marketing, Golf Operations,
  • Reservations, Finance, Analytics, and property leadership to optimize
  • accommodations, golf, packages, and ancillary revenue while supporting an
  • exceptional guest experience. An advanced Excel capability, strong
  • communication skills, and an interest in golf and luxury hospitality round out
  • the profile.
  • This role lives Cabot’s values by leading with confidence,
  • communicating with authenticity, approaching decisions and partnerships with
  • humility, and bringing warmth to every guest interaction.

Core Accountabilities

Revenue Strategy

  • Develop and execute revenue management strategies to
  • maximize profitability across all resort revenue streams.
  • Analyze historical trends, booking pace, market demand,
  • competitive positioning, and economic indicators to optimize pricing.
  • Build short- and long-term demand forecasts.
  • Establish dynamic pricing strategies for accommodations,
  • golf tee times, packages, and seasonal promotions.
  • Optimize inventory allocation across direct channels, tour
  • operators (where applicable), and group business.

Golf Revenue Optimization

  • Develop tee sheet yield strategies to maximize revenue and
  • course utilization.
  • Optimize pricing by day of week, season, time of day, and
  • demand.
  • Consult on pricing for public play, resort guests, members
  • (if applicable), tournaments, and stay-and-play packages.
  • Analyze golfer behavior, booking windows, and cancellation
  • trends.

Resort Revenue Management

Optimize

  • Guest room pricing
  • Resort packages
  • Extended stay / golf offers
  • Dining packages
  • Retail promotions
  • Resort activities and experiences
  • Identify opportunities to increase ancillary revenue and
  • total revenue per guest during
  • Peak demand periods
  • Shoulder season
  • New product launches

Forecasting & Analytics

  • Produce daily, weekly, monthly, and annual revenue
  • forecasts.
  • Run Daily Business Reviews with both property teams to
  • review group leads coming in.

Monitor

ADR

RevPAR

  • Golf rounds
  • Tee sheet utilization
  • Package performance
  • Booking pace
  • Market segmentation
  • Present actionable insights and recommendations to resort
  • leadership.

Distribution Management

  • Manage room inventory across all distribution channels.
  • Ensure pricing consistency and inventory accuracy.
  • Partner with Commercial leadership and Home Office Marketing
  • on promotional offers and digital campaigns.
  • Evaluate channel profitability and acquisition costs.

Reporting

  • Work with Analytics team to develop dashboards and reports
  • tracking:
  • Revenue performance

Occupancy

  • Booking pace
  • Channel mix
  • Market share
  • Competitive pricing
  • Golf utilization
  • Forecast accuracy
  • Package performance
  • Revenue opportunities

Skills

  • Excellent oral and written communication skills
  • Proficiency in Microsoft Office (PowerPoint, Word)
  • Advanced skills using Excel
  • Ability to work independently and as a part of a larger team
  • Ability to manage multi-stakeholder projects and see them
  • from concept to completion
  • Strong analytical and financial modeling skills.
  • Strong understanding of hotel and golf revenue metrics.
  • Excellent communication and presentation skills.

Education and Work Experience

  • Experience working in fast-paced environments under pressure
  • Bachelor’s degree in Hospitality, Business, Finance,
  • Economics, or related field.
  • 8+ years of revenue management experience in hospitality,
  • golf, and resort operations.
  • Experience with hotel Property Management Systems (PMS),
  • Central Reservation Systems (CRS), and Revenue Management Systems (RMS).
  • Knowledge of golf operations and tee sheet management
  • systems.
  • Interest in golf, luxury lifestyle and hospitality is a
  • bonus!

Job description provided by Cabot Links.
View the original posting