Title:Director, Revenue Management
Reports to:Director, Commercial,
Cabot Citrus Farms
Location:Toronto, Ontario
Job Type:Full-time Permanent
About Cabot
- Cabot is a global developer and operator of world-class golf
- destinations with a growing portfolio of six Cabot properties and four
- Cabot-managed properties. The Cabot portfolio includes Cabot Cape Breton and
- Cabot Wilds in Nova Scotia, Canada, Cabot Saint Lucia in the Caribbean, Cabot
- Revelstoke in British Columbia, Canada, Cabot Citrus Farms in the United
- States, Cabot Highlands in Scotland, and Cabot Bordeaux in France. With
- extensive expertise in golf and hospitality management, Cabot also oversees the
- operations of several premier golf courses through its Cabot-managed properties
- in the U.S., including: Cascata Golf Club and Serket Golf Club in Las Vegas,
- Nevada; Grand Bear Golf Club in Saucier, Mississippi; and Chariot Run Golf Club
- in Laconia, Indiana. Cabot continues to cultivate a legacy of excellence,
- providing guests and homeowners with exclusive access to bespoke,
- destination-inspired experiences and a commitment to exceptional service across
- its luxury residential and boutique resort offerings.
Position Overview
- The Director, Revenue Management, is responsible for
- maximizing total resort revenue through inventory management, demand
- forecasting, and business analytics. This role is responsible for revenue optimization at Cabot Cape Breton and Cabot Citrus Farms across accommodations, golf operations, stay-and-play packages, memberships
- (where applicable), food & beverage, and ancillary resort experiences.
- Working closely with Commercial leadership, Home Office
- Marketing, Golf Operations, Reservations, Finance, and Property Leadership,
- Cabot’s Director, Revenue Management develops data-driven strategies that
- increase occupancy, ADR (Average Daily Rate), RevPAR, golf utilization, and
- total guest spend while ensuring an exceptional guest experience.
Profile Overview
- The successful Director, Revenue Management, is a
- commercially astute, analytical leader with progressive experience driving
- revenue performance across luxury hospitality, resort, and golf operations.
- They combine expertise in pricing, forecasting, inventory and distribution
- strategy, financial modelling, and revenue systems with the ability to turn
- complex data into clear, actionable recommendations.
- Collaborative, persuasive, and highly organized, they build
- trusted partnerships across Commercial, Marketing, Golf Operations,
- Reservations, Finance, Analytics, and property leadership to optimize
- accommodations, golf, packages, and ancillary revenue while supporting an
- exceptional guest experience. An advanced Excel capability, strong
- communication skills, and an interest in golf and luxury hospitality round out
- the profile.
- This role lives Cabot’s values by leading with confidence,
- communicating with authenticity, approaching decisions and partnerships with
- humility, and bringing warmth to every guest interaction.
Core Accountabilities
Revenue Strategy
- Develop and execute revenue management strategies to
- maximize profitability across all resort revenue streams.
- Analyze historical trends, booking pace, market demand,
- competitive positioning, and economic indicators to optimize pricing.
- Build short- and long-term demand forecasts.
- Establish dynamic pricing strategies for accommodations,
- golf tee times, packages, and seasonal promotions.
- Optimize inventory allocation across direct channels, tour
- operators (where applicable), and group business.
Golf Revenue Optimization
- Develop tee sheet yield strategies to maximize revenue and
- course utilization.
- Optimize pricing by day of week, season, time of day, and
- demand.
- Consult on pricing for public play, resort guests, members
- (if applicable), tournaments, and stay-and-play packages.
- Analyze golfer behavior, booking windows, and cancellation
- trends.
Resort Revenue Management
Optimize
- Guest room pricing
- Resort packages
- Extended stay / golf offers
- Dining packages
- Retail promotions
- Resort activities and experiences
- Identify opportunities to increase ancillary revenue and
- total revenue per guest during
- Peak demand periods
- Shoulder season
- New product launches
Forecasting & Analytics
- Produce daily, weekly, monthly, and annual revenue
- forecasts.
- Run Daily Business Reviews with both property teams to
- review group leads coming in.
Monitor
ADR
RevPAR
- Golf rounds
- Tee sheet utilization
- Package performance
- Booking pace
- Market segmentation
- Present actionable insights and recommendations to resort
- leadership.
Distribution Management
- Manage room inventory across all distribution channels.
- Ensure pricing consistency and inventory accuracy.
- Partner with Commercial leadership and Home Office Marketing
- on promotional offers and digital campaigns.
- Evaluate channel profitability and acquisition costs.
Reporting
- Work with Analytics team to develop dashboards and reports
- tracking:
- Revenue performance
Occupancy
- Booking pace
- Channel mix
- Market share
- Competitive pricing
- Golf utilization
- Forecast accuracy
- Package performance
- Revenue opportunities
Skills
- Excellent oral and written communication skills
- Proficiency in Microsoft Office (PowerPoint, Word)
- Advanced skills using Excel
- Ability to work independently and as a part of a larger team
- Ability to manage multi-stakeholder projects and see them
- from concept to completion
- Strong analytical and financial modeling skills.
- Strong understanding of hotel and golf revenue metrics.
- Excellent communication and presentation skills.
Education and Work Experience
- Experience working in fast-paced environments under pressure
- Bachelor’s degree in Hospitality, Business, Finance,
- Economics, or related field.
- 8+ years of revenue management experience in hospitality,
- golf, and resort operations.
- Experience with hotel Property Management Systems (PMS),
- Central Reservation Systems (CRS), and Revenue Management Systems (RMS).
- Knowledge of golf operations and tee sheet management
- systems.
- Interest in golf, luxury lifestyle and hospitality is a
- bonus!
Job description provided by Cabot Links.
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