Calix Telecommunications

Global Repair Operations & Reverse Logistics Program Manager

Remote Full-time

Location: Remote - Richardson

The Calix platform enables Communication Service Providers (CSPs) of all sizes to transform and future-proof their businesses. Through real-time data, automation, and actionable insights delivered via Calix One — our cloud-first, AI-powered platform — CSPs can simplify operations, collapse cost, and accelerate innovation. Calix One brings together the automation of everything and the experience of one, empowering customers to deliver differentiated subscriber experiences while driving acquisition, loyalty, and revenue growth. This is the Calix mission: to enable CSPs of all sizes to simplify, innovate, and grow, strengthening both their businesses and the communities they serve.

We’re at the forefront of a once in a generational change in the broadband industry. Join us as we innovate, help our customers reach their potential, and connect underserved communities with unrivaled digital experiences.

The Global Repair Operations & Reverse Logistics Program Manager serves as the global process owner for all Return Material Authorization (RMA), repair, refurbishment, and product recovery activities. This role is responsible for defining, governing, and continuously improving the end-to-end return and repair ecosystem across customers, contract manufacturers, third-party repair providers, logistics partners, suppliers, quality teams, and engineering organizations.

Additional Locations: Remote - USA

Job description provided by Calix.
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