Business Marketing Operations Associate - Publishing

Location: London

“I can be myself at work.”

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace.

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.

“I can influence my income.”

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

“I can lead a full life.”

You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success.

Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options

Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love

Access on-demand professional development resources that allow you to hone existing skills and learn new ones

Joining a team in London you will be working independently on a variety of standardized and recurring assignments under the direct supervision of more senior staff on complex projects, analyses, and tasks. Core responsibilities are the production of presentation materials that support sales and client servicing, including current and prospective clients and intermediaries. You will be required to collate data and leverage product and market knowledge to produce accurate material against a variety of deadlines.

You will also be involved in and may be required to lead various workstreams across numerous projects including product & client campaign launches, system upgrades and process / automation improvements.

Primary responsibilities/essential functions

• Manages Change into the general standard marketing toolkit
• Working closely with Product Marketing, Data and Legal teams to capture and prepare changes and or new materials.
• Ensure changes are implemented consistently and accurately across a breadth of materials.
• Communicate, create mockups and update notes to guide our offshore support teams, on how to implement and then update the material.
• Fulfills orders for presentations & pitch materials
• Bespoke in layout and content often with tight deadlines.
• Edits and updates new data and content in presentation materials by gathering data from various industry-related online sources, proprietary systems and/or subject matter experts (SMEs).
• Reviews materials for accuracy. Escalates inaccuracies to the appropriate department.
• Coordinates the proofreading of materials by another team member, or proofreads another team member’s materials, to comply with branding guidelines, legal/compliance and quality assurance standards set by the department manager.
• Proactively liaises with other teams and internal stakeholders to ensure accurate collation and completion of material.
• Leads and participates cross group projects and becomes a subject matter expert for the team where appropriate.
• Industrializes and make fit for purpose raw data excels and charts for mass market consumption
• Formatting data, creating multilingual charts, and potentially suggesting better design layouts for published content to be easily produced in multiple languages.
• Collaborates with Marketing, Data Results or the supporting Investment functions to translate raw data, charts and research into practical and easy to use content.
• Recommends and designs the layout for the content.
• Assists with department workflow
• Communicates delivery dates to team members. Escalates task or timing issues to manager, as necessary.
• Monitors incoming presentation material orders in the client and material request database.
• Identifies and recommends material production process improvements
• Documents and proactively reviews the material production process to identify potential ways to streamline processes.
• Recommends process enhancements to manager.
• Maintains and applies knowledge of the presentation materials and regulations to ensure legal compliance
• Maintains up-to-date knowledge of presentation materials and data resources through interactions with various SMEs.
• Stays abreast of industry concepts and regulations. (OIEC’s preferable)
• Applies knowledge of the content approval process and industry standards in routing the document for internal review and approval, updating the document, and filing the final document.
• Performs additional responsibilities voluntarily and/or as assigned.

Skills/qualifications

• Demonstrates proactive ability to collaborate and develop and maintain relationships with internal associates and external parties.
• Sound understanding of relevant financial products and ability to apply it to work assignments.
• Demonstrates effective written and oral communication skills with a diverse group of associates and senior business leaders.
• Demonstrates strong desktop publishing potentially with some design experience.
• Demonstrates ability to prioritize assigned work and complete in a timely manner.
• Demonstrates ability to lead and manage projects across multiple teams and display sound judgment in resolving matters of moderate complexity.
• Can do attitude and quick learner with a high attention to detail.
• Ability to multi-task in a dynamic and deadline driven environment.
• Ability to work under pressure and flexible to adapt daily workflow, setting priorities according to business needs.

Core requirements

At least 2-3 years of industry experience.

Excellent knowledge & skills of MS PowerPoint, MS Word, MS Excel in production environment.

Must have relevant project management skills.

Must be fluent in English although additional languages are beneficial.

Main Applications at CG: Microsoft Office, Adobe InDesign, Salesforce, Workfront, Coric, Tableau & Seismic.

“I can apply in less than 4 minutes.”

You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.

“I can learn more about Capital Group.”

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor.‎

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In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

• Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.