Internship - Field Operations Revenue Protection Unit

Overview

This position will assist current employees with daily duties in the Field Operations Department.

Responsibilities

Leakage & Loss Analysis

Analyze unaccounted-for gas (UFG) data to identify patterns or hotspots.

Recommend process improvements to reduce non-technical losses.

Tampering Case Audit

Review and categorize recent tampering/theft investigations.

Build a dashboard or summary report of trends, locations, methods, and outcomes.

Policy Comparison Project

Benchmark our revenue protection policies against those of similar utilities.

Present a gap analysis with suggested enhancements to enforcement or detection protocols.

Customer Billing Discrepancy Review

• Work with billing data to identify high-risk accounts with irregular consumption.
• Collaborate with billing or customer service to validate and resolve anomalies.
• Currently pursuing a degree in Engineering, Business Management, Data Analytics or closely related field;
• Must have verbal and written communication skills with the ability to effectively interact with all levels of employees;
• Proficient in Microsoft Office;
• Must have organizational management skills with the ability to handle multiple tasks simultaneously and usually under short deadlines.
• PGW is proud to be an Equal Opportunity and Affirmative Action Employer, M/F/D/VAAP/EEO.
• Location: 5000 Summerdale Ave, Philadelphia, PA 19124
• While we appreciate all responses, only those who are uniquely qualified will be contacted. Local candidates will be given preference; interview expenses are not funded