Quality Assurance Analyst

Position Summary

The Software QA Analyst will assist the quality assurance team in delivering on their vision of being a mature, collaborative QA team that uses modern solutions to support Development and Product in delivering high quality, fit for purpose products and services that meet the needs of the business and its customers. The Software QA Analyst will perform software testing and other related tasks within an Agile environment and demonstrate QA best practices. They will also actively participate in project planning, with a focus on test plans and strategy.

Key Information

• Employment Status: Full Time
• Job Type: Hybrid
• Location: London, Ontario
• Vacancy Type: This position is for an existing vacancy.
• Please note that we have two operating entities in Canada, CARFAX Inc., and CARFAX Canada. This position is with CARFAX Canada.

Position Responsibilities

• Work closely within an Agile team to develop test plans, test scenarios, and test cases based on acceptance criteria, design specifications, project plans, and technical assessments to ensure all product functionality requirements are met.
• Perform manual session-based exploratory testing with emphasis on investigating “what if” scenarios from a customer’s perspective while accurately recording actions and outcomes.
• Collaborate with software/systems personnel in supporting automated application testing, such as unit, integration, system, API, acceptance, regression, load, stress, and performance.
• Identify technical test data requirements; configure and maintain test data to support testing.
• Communicate test progress, results, and other relevant information to the team, project stakeholders, and management.
• Use established QA processes and best practices and continually improve upon them.
• Log, track, and resolve product defects and make recommendations for improvement.
• Communicate test progress, test results, and other relevant information to team, project stakeholders and management.

Position Requirements

• University degree or College Diploma in Business Administration, Computer Science, Information Technology, and/or equivalent education/experience in a related field.
• Three (3) years of quality assurance experience in an IT capacity.
• Strong critical thinking skills with a customer-focused mindset.
• Experience with software development/automated testing in an Agile environment is an asset.
• Experience with accessibility, API, load, mobile, performance, and/or stress testing is a strong asset.
• Outstanding interpersonal skills.
• Great team player as well as being able to work alone.
• Excellent written and verbal communication skills.
• Superior organizational and planning skills.

Compensation

We recognize that every team member brings unique skills and experience. Compensation for this role will reflect your skills, experience, and career progression - whether you are developing and growing in your role or bringing extensive expertise to the team.

Perks & Benefits

• At CARFAX Canada, we believe in total rewards and creating an exceptional employee experience. In addition to competitive compensation, our team members enjoy:
• Weekly, free catered lunches at the office
• Flexible work that allows us to prioritize work-life balance
• A state-of-the-art collaborative environment at our head office at 100 Kellogg Lane, London Ontario
• Exceptional benefits that take effect day one of employment
• Flexible employee wellness funding,

Company matched pension program

• Parental leave top-up benefits
• Paid volunteer days
• The list goes on!
• Questions about compensation and the many perks and benefits of working at CARFAX? Ask us during the process - we can’t wait to hear from you!
• Please note, some benefits may be subject to eligibility for employees.

Equal Opportunity Employer

CARFAX Canada is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.

We’re committed to providing accommodations by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [email protected].

If you are interested in applying for this position, please visit our website https://www.carfax.ca/careers.

We thank all applicants for their interest; however only those selected for an interview will be contacted.

About Us

CARFAX Canada, a part of Mobility Global (NYSE: MBGL), is Canada’s definitive source of automotive information, delivering vehicle history, valuation and service solutions. Drawing on billions of data records from thousands of sources, its products enable used vehicle buyers, sellers and vehicle service providers to make informed decisions. CARFAX Canada is dedicated to transparency and is trusted to provide vehicle history, valuation and service information to dealerships, vehicle manufacturers, consumers, service shops, major auctions, governments, insurance providers and police agencies.

CARFAX‘s Canadian headquarters in London, Ontario is consistently recognized as a top employer and business.

Find out more at www.carfax.ca and connect with us on Instagram, Facebook and LinkedIn

Our values serve as the foundation of our culture by helping inform the actions and behaviours that make us successful. We strive to integrate these values into how we collaborate, navigate challenges, and make decisions daily.

Objective – Guided by facts, driven by results.

Transparent – Clarity through open and honest communication.

Customer advocate – Putting the customer at the center of everything we do.

Solutions oriented – Turning challenges into opportunities.

Integrity – Where honesty meets action.