ERP Manager

Location: Roanoke, Virginia

Employment Status

Full time

Shift

Day (United States of America)

Facility

451 Kimball Ave NE - Roanoke

Requisition Number

R163354 ERP Manager (Open)

How You’ll Help Transform Healthcare

An onsite schedule is preferred. However, candidates residing in the following states may be considered for a remote and/or hybrid schedule: Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and Virginia

The Manager, ERP - Workday provides operational leadership for the organization’s Workday application environment, including Human Capital Management, Financial, Supply Chain, and related functional areas. The role is responsible for the ongoing support, configuration, enhancement, optimization, and reliability of Workday applications and integrations. Partners with the Senior Director, ERP, functional leaders, Information Technology, and vendors to execute ERP priorities, support effective governance, and promote consistent service management practices.

The Manager, ERP - Workday

• Leads staff management activities including hiring, onboarding, performance management, coaching, and development planning.
• Provides day-to-day operational leadership for assigned Workday applications, integrations, and support resources. Oversees configuration, enhancements, testing, releases, upgrades, integrations, documentation, and ongoing production support for Workday.
• Partners with Human Resources, Finance, Supply Chain, Payroll, Benefits, and other functional areas to execute Workday priorities and support business needs.
• Leads within a decentralized operating model by coordinating and influencing functional and technical teams that may not report directly to Information Technology.
• Implements and reinforces established ERP governance, operational standards, and ITIL-based service management practices across participating teams.
• Oversees prioritization and delivery of enhancements, incidents, service requests, regulatory changes, and optimization initiatives.
• Ensures the reliability, integrity, security, and performance of the Workday production environment and associated integrations.
• Coordinates response to significant production issues and works with internal teams, functional stakeholders, and vendors to restore service and mitigate risk.
• Manages assigned staff, vendors, consultants, resources, and project activities to support effective operational and project delivery.
• Identifies opportunities to improve Workday functionality, business processes, automation, controls, and user experience.

What We Require

Education: Associate's degree required or 2 years of experience may be considered in lieu of degree.

Experience: Minimum of 6 years of progressive experience supporting, configuring, implementing, or managing Workday or a comparable enterprise ERP environment. Experience leading Workday initiatives, projects, technical resources, or functional teams required. People leadership experience required.

Licensure, Certification, and/or Registration: Workday Pro certification or other advanced Workday training in one or more functional or technical areas required.

Other Minimum Qualifications: Requires advanced Workday expertise and the ability to lead and influence technical and functional teams across organizational boundaries. Advanced knowledge of enterprise ERP systems and Workday operating practices. Demonstrated ability to lead and influence technical and functional stakeholders across a decentralized organizational structure, including teams outside of direct reporting relationships.

Strong understanding of system governance, production support, change and incident management, integrations, security, and application lifecycle management. Strong leadership, analytical, problem-solving, decision-making, communication, collaboration, and relationship-management skills. Proven ability to manage multiple priorities, projects, vendors, and cross-functional initiatives.

This job description is intended to be a representative summary of the major responsibilities and accountabilities performed by incumbents in this role. Incumbents may be required to perform job-related tasks other than those specifically presented in this description.

Compensation Range

$130,665.60 - $209,060.80

Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Recruiter

MARK MISKOVIC

Recruiter Email

[email protected]

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Benefits, Pay and Well-being at Carilion Clinic