Product Manager

Location: Burnaby, BC

About Us

At Cast & Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools. The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater. We are a production’s best ally every step of the way. #OneCastOneCrew

Core Responsibilities

• Define and drive the product strategy and vision for your product based on good judgement combined with heavy user research, stakeholder interviews and analytics
• Build and maintain a high-value, feature-rich product roadmap
• Establish deep understanding of relationship between your product, various integrated products and system functionality/related business process(es)
• Work with internal and external stakeholders to understand business needs and articulate use cases in order to define product requirements
• Collaborate with cross-functional teams like Sales, Customer Success, Implementations, Support and Payroll Operations teams to gather and incorporate product feedback into the roadmap
• Identify and diagnose issues, document assumptions and design solutions
• Lead large-scale, cross-functional product initiatives including related system integrations
• Prioritize and manage an agile backlog of product features and enhancements in a demanding and constantly changing environment
• Work with the development team to ensure that all requirements are clearly communicated and understood through user stories/epics, PRDs, mockups, prototypes and other key artifacts
• Work closely with UX Design team to provide direction for overall design and usability of the product to ensure a delightful user experience
• Assist with user acceptance testing and provide clarification to aid in the resolution of defects/bugs
• Assist Product Marketing and Sales teams in developing and supporting go-to-market strategies for new feature and product launches

Key Qualifications

• Bachelor’s degree in a relevant field required
• Product management experience with enterprise SaaS products
• Experience with file and other asset management platforms strongly preferred
• Effective at leading through influence across multiple competing stakeholder groups, with superior communication skills, both written and as a presenter
• Ability to translate technical or analytics concepts for a business audience
• Experience navigating and working with complex platform integrations
• Technical familiarity and/or ability to acquire in-depth knowledge of asset management principles such as data indexing, OCR and cloud storage across variety of cloud technologies (e.g., Azure, AWS)
• Strong execution-focus and ability to create an actionable plan amongst a certain degree of ambiguity
• Detail-oriented with excellent problem solving and decision-making skills

Preferred Qualifications

Working knowledge of payroll, HR, accounting and entertainment industry highly preferred

Special Work Conditions

Sedentary – Involves sitting most of the time but may involve walking or standing for brief periods of time. Some positions may entail exerting up to 15 lbs. of force occasionally and/or a negligible amount of force to lift, carry, push, or pull.

We take care of our people.

When you join Cast & Crew, you're backed by a benefits package built around what matters most. From comprehensive medical, dental, and vision coverage, to a 401(k) match, generous PTO, paid parental leave, health and wellness programs, tuition reimbursement, and employee discounts. We’re committed to helping you thrive, professionally, and personally.

Benefits are subject to eligibility requirements.

Cast & Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

CA residents

Your personal information may be collected in connection with certain services provided by Cast & Crew or its affiliated companies. A summary of your California privacy rights can be found at: https://www.castandcrew.com/privacy-policy/

Additional Locations: United States