Senior UCC Endpoint Engineer

Location: Nashville, Tennessee

Career Area

Technology, Digital and Data

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Teams meetings and calls across Caterpillar depend on technology that simply works. As a Senior UCC Endpoint Engineer, you will design, implement, and support the meeting room, phone, and display technology employees around the world rely on every day. You will lead advanced engineering work, help shape the standards that keep endpoint services consistent, and partner closely with UCC analysts and support teams. You will contribute recommendations to architecture and design, with final direction set by UCC leadership.

If you enjoy solving hard problems, take pride in reliable service, and want your hands-on experience to influence where the platform goes next, this role is for you. You bring firsthand implementation and support experience to architecture discussions and know when a decision needs leadership review.

What You Will Do

• Keep Microsoft Teams Rooms, shared devices, common area phones, and digital signage performing reliably.
• Resolve complex issues escalated by analysts, troubleshooting across Teams, Microsoft 365, network, and devices to restore service quickly. Occasional after-hours support is required.
• Contribute engineering recommendations to endpoint architecture, standards, and roadmaps, implement the selected designs, and keep technical documentation current.
• Translate business needs into engineering requirements, evaluate technical options, and recommend supportable solutions to UCC leadership.
• Guide project teams and support partners, sharing knowledge so they can resolve more issues on their own.
• Drive improvements in device management, lifecycle planning, security, certificates, and platform updates.
• Use automation and emerging technology to simplify services and reduce manual work.
• Partner with cybersecurity, networking, infrastructure, support teams, and technology providers to deliver and support endpoint solutions.

What You Have

Strong hands-on engineering skills, sound judgment, and the ability to turn field experience into recommendations that strengthen architecture and design.

• Experience engineering and supporting Teams Rooms, Teams phones, or shared devices
• Proven ability to lead technical work from design through implementation
• Hands-on troubleshooting in Microsoft 365 and network environments
• Clear written and verbal communication, including technical documentation
• Ability to work effectively with internal teams and vendors

Top Candidates Will Have

• Microsoft Intune and enterprise device management
• Digital signage platforms
• Endpoint lifecycle, certificates, and security
• Experience contributing to solution architecture and technical design
• Automation and service improvement

Additional Info

• The required location for this role is East Peoria-IL, Irving-TX, Nashville-TN

About Caterpillar –

For more than a century, Caterpillar has helped build a better, more sustainable world. With 2025 sales and revenues of $67.6 billion, Caterpillar Inc. is shaping the future as the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. Backed by one of the largest independent global dealer networks and financing services through Cat Financial, the company’s primary business segments: Power & Energy, Construction Industries and Resource Industries are solving customers’ toughest challenges through commercial excellence and advanced technology, driven by a highly skilled, dedicated global team.

Learn more at www.caterpillar.com.

Summary Pay Range

$112,710.00 - $183,140.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits

• Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*

Health Savings Account (HSA)*

Flexible Spending Accounts (FSAs)*

Health Lifestyle Programs*

Employee Assistance Program*

Voluntary Benefits and Employee Discounts*

Career Development*

Incentive bonus*

Disability benefits

Life Insurance

Parental leave

Adoption benefits

Tuition Reimbursement

• These benefits also apply to part-time employees

This position requires working onsite five days a week.

Visa Sponsorship is not available for this position.

Posting Dates

• November 3, 2026 - November 16, 2026
• Any offer of employment is conditioned upon the successful completion of a drug screen.
• Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
• Not ready to apply? Join our Talent Community.
• Additional Locations: Irving, Texas, East Peoria, Illinois