About the Role As a CBRE Events Manager, you will be responsible for the management of a small team assigned to meetings, events & conference services. This job is part of the Events job function. They are responsible for the creation, management, and execution of marketing events for internal and external clients. This role is fully onsite Monday-Friday with 10% or less travel. The core hours are typically 7am-4pm with the ability to support events that run earlier in the morning and afternoon/ early evening as needed.
What You’ll Do Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. Serve as primary contact with clients for meeting & events forecasts and strategies.
Troubleshoot and resolve client inquiries and escalated complaints. Maintain department budget. Approve purchase orders for event supplies as requested by the team. Implement enhancements for event success. This includes making improvements to processes, procedures, and systems. Review reports to measure productivity and present findings to management. Ensure operations and vendors are compliant with location requirements.
Accountable for tracking department SLAs, KPIs, and benchmarks. Monitor related performance data and identify solutions for gaps. Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
What You’ll Need Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Extensive organizational skills with a strong inquisitive mindset. Budget experience with calculating percentages, fractions, and other financial-related calculations. Ability to be on your feet throughout the day and lifting up to 40lbs.
About CBRE: When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values — respect, integrity, service, and excellence — and we value the varied perspectives, backgrounds, and skills of our people.
At CBRE, you have the opportunity to chart your own course and realize your full potential! Disclaimer: Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Job description provided by CBRE Group.
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