Quality & Compliance Supervisor

About the Role: As a CBRE Quality and Compliance Sr. Analyst, you will oversee the maintenance of services provided to clients. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled. What You’ll Do:

• Review all service level agreement support changes. Observe the event & root cause investigation process, troubleshoot, and make recommendations.
• Manage the inspection readiness program for the site. Act as the point of contact for vendor management programs.
• Oversee routine creation, revision, and enforcement of all Quality Management Services.
• Direct the integration and routine oversight of the client's stated requirements.
• Support company and client agendas. Evaluate continuous improvement effectiveness and present recommendations to management.
• Assist in guiding initiatives associated with delivering excellent customer service and quality service.
• Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems.
• Have a broad knowledge of own job discipline and some knowledge of several job disciplines within the function.
• Lead by example and model behaviors that are consistent with CBRE RISE values. May convince others to reach an agreement.
• Impact the quality of own work and the work of others on the team.
• Work primarily within standardized procedures and practices to achieve objectives and meet deadlines.
• Explain complex information to others in straightforward situations. What You’ll Need :
• Bachelor's Degree preferred with 2-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Understanding of existing procedures and standards to solve slightly complex problems.
• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Applicants must be currently authorized to work in the United States without the need for Visa sponsorship now or in the future. Why CBRE? When you join CBRE, you become part of a global leader in commercial real estate and investment services that help business and people thrive. We are dynamic problems solvers and forward-thinking professionals who create significant impact. Our collaborative environment is built on our shared values – respect, integrity, service, and excellence – and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential! Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.