IVAS Quality & Risk Management Senior Director

About The Role: As a CBRE VAS Quality & Risk Management (QRM) Senior Director, identifies, manages and mitigates risk through an established global framework leveraging our perspectives, scale and connections to provide industry-leading valuation and advisory services . Institutional Funds Valuations (IVAS) is a fast growing department of CBRE VAS Dedicated to servicing the appraisal requirements of large institutional fund clients.

The purpose of this position is to implement the CBRE Quality and Risk Management (QRM) function within IVAS. This will include the enforcement, oversight and delivery of the QRM Framework as applicable to IVAS. You will engage with clients and will be an integral part of both the IVAS department and the QRM team, with a passion for innovation and the desire to build something unique. What You'll Do: The QRM Director (IVAS) is an experienced appraisal professional who serves as the subject matter expert for the implementation and delivery of the QRM Framework across IVAS.

The role is key to ensuring processes, procedures and the delivery of services are in line with regulatory, client and internal guidelines while also providing ongoing support for appraisers and IVAS management to manage risk. The QRM Director (IVAS) will predominantly provide approval of incoming Risk Assessments (RA) and participate in the appraisal review process, ensuring all appraisals are of high quality, comply with internal guidelines, uphold appraiser independence and are in line with regulatory and client standards, including USPAP requirements.

The QRM Director (IVAS) will collaborate closely with all key stakeholders to drive Quality and Risk Management initiatives within the Division and align these initiatives with both the United States and Global QRM Business Plan. Responsibilities include ensuring compliance, as applicable, with the Global and United States QRM Framework through the following activities: Ensuring IVAS compliance with the CBRE VAS Appraisal Report Review Process, including personally completing reviews within the IVAS line of business within agreed turnaround time requirements.

Ensuring IVAS adherence to VAS Practice Area Guidelines (PAG) and key risk mitigation procedures. Following Risk Assessment procedures. Following escalation procedures. Implementing systems to track client contracting status. Following and implementing audit procedures. In conjunction with Senior QRM Management, driving and delivering initiatives to embed Core-QRM Operational Concepts into IVAS Workflow Platforms. Identifying knowledge needs, assisting with best-practice communications, training, continuing education and mentoring as directed by QRM Senior Management.

Gathering client feedback, identifying process gaps and improvement opportunities, and supporting technology innovation. Creating and maintaining all registers/licenses and associated procedures to ensure regulatory, client, QRM Framework and PAG requirements are met. Unless otherwise advised, ensuring all master service agreements and valuation and advisory contracts are executed in accordance with QRM Framework and PAG requirements.

Supporting business development initiatives by participating in proposal responses and new business initiatives, and preparing marketing material/pitches, with a particular focus on communicating the benefits of QRM. Improving CBRE’s position during contractual negotiations by actively participating in strategy planning and client meetings, with a particular focus on capping of liability.