Lead Database Platform Engineer

Location: Chicago (Green St), IL

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey.

Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.

The Role

CCC Intelligent Solutions is seeking a highly skilled Lead Database Platform Engineer to drive the strategy, architecture, reliability, and modernization of our enterprise database ecosystem. This role will serve as the technical leader for a team of database engineers responsible for designing, implementing, and supporting mission-critical data platforms that power our products and business operations.

The ideal candidate combines deep hands-on expertise with technical leadership, helping shape the future of CCC's database technologies across cloud and hybrid environments. This position is based in the Chicago area with a hybrid work model.

As a key member of the infrastructure and platform organization, you will partner closely with Engineering, SRE, DevOps, Architecture, and Product Development teams to ensure our database platforms are secure, highly available, scalable, and operationally efficient. The role also participates in a 24x7 operational support model, including incident response, change management, disaster recovery planning, and platform modernization initiatives.

Key Responsibilities

• Serve as the technical leader and subject matter expert for CCC's database platform strategy and roadmap.
• Lead the design, implementation, and optimization of enterprise-scale database solutions across SQL Server and cloud-native database technologies.
• Provide technical guidance, mentoring, and leadership to a team of database engineers and offshore resources.
• Partner with Product Development, Architecture, SRE, and DevOps teams to design highly available and scalable database solutions.
• Drive automation initiatives that improve deployment, monitoring, performance tuning, database provisioning, and operational support.
• Champion the use of AI and intelligent automation to increase team productivity and reduce manual operational tasks.
• Lead major platform initiatives including database upgrades, migrations, cloud transformations, and performance optimization efforts.
• Establish best practices for database administration, operational excellence, security, compliance, and resiliency.
• Collaborate with vendors and technology partners to evaluate solutions and support strategic platform decisions.
• Participate in incident management, root cause analysis, problem management, and service restoration activities.
• Develop and maintain operational documentation, architecture standards, support procedures, and disaster recovery plans.
• Identify opportunities to reduce platform complexity, improve reliability, and increase operational agility across the database ecosystem.
• Balance strategic initiatives, platform engineering, and operational excellence to ensure continuous delivery of database services.

Requirements

Leadership & Technical Expertise

• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent combination of education and experience.
• 8+ years of experience supporting enterprise-scale, mission-critical database environments.
• Proven experience leading technical teams and mentoring engineers in complex operational environments.
• Demonstrated ability to influence technical direction and drive cross-functional initiatives.
• Strong problem-solving, troubleshooting, and analytical skills.
• Excellent verbal and written communication skills with the ability to communicate technical concepts to a variety of audiences.
• Experience leading complex infrastructure, cloud, or database modernization initiatives.
• Experience managing database upgrades, patching strategies, and platform lifecycle management.
• Experience supporting audit, compliance, and security controls, including SOC-related requirements.
• Strong knowledge of disaster recovery planning, business continuity, and high-availability architectures.