Director of Product, AI Decision Platform

Location: Chicago (Green St), IL

Salary range is

$157,417.86 - $240,000.00

This position is long-term incentive and bonus and/or commission eligible.

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey.

Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.

The Role

We are building an AI-native decision platform for bodily injury claims, and we are hiring the Director of Product who will design it.

Every bodily injury claim contains hundreds of decisions. Some are exact calculations with one right answer. Some require interpreting medical evidence. Some are judgment calls a carrier reserves for its own people. For most P&C carriers, the guideposts for those decisions are spread across rules engines, manual review, and institutional memory; we are building one platform that facilitates each decision with the right method, explains it, and measures whether it was correct.

As the platform's first product lead, you will co-own the product in direct partnership with the VP of Product & Engineering. You will define what gets built, why it matters, and when it ships, while your counterpart manages the engineering team and technical execution. Together, you will scope projects and collaborate daily with engineers, eventually hiring and leading a growing team of product managers as the platform scales.

This is a design role in the fullest sense. The core architecture, the way carriers express how they want decisions handled, the standard for correctness, and the boundary between software and human judgment are all open, and all yours to shape.

Key Responsibilities

• Own the strategy, roadmap, and commercial success of a key product area from inception through market validation
• Build and ship AI-first products that guide and augment human decision-making in auto casualty claims
• Work directly with senior executives at major insurance carriers to uncover problems, test product visions, and drive business outcomes
• Architect complex decision-making frameworks that effectively balance AI capabilities, automated logic, and human oversight.
• Translate deep domain expertise including complex client workflows, regulatory guidelines, and clinical constraints, into precise, scalable engineering requirements.
• Establish rigorous evaluation standards and monitoring systems to ensure accuracy, explainability, and auditability across all system outputs.
• Rapidly prototype and validate concepts directly with key industry stakeholders to gather feedback and refine strategy prior to engineering handoff.
• Hire, mentor, and lead a growing product team, setting the foundational operating standards for product management in your area as the organization scales.
• Partner with customer success, sales, and product marketing to develop go-to-market strategy
• Additional Locations: New York, NY