External Communications Manager

Location: Chicago (Green St), IL

Salary range is

$94,890.40 - $140,000.00

This position is bonus and/or commission eligible.

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey.

Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.

The Role

As Manager, External Communications, you will help bring CCC's external communications strategy to life through content development, media relations, thought leadership and announcement execution. Working closely with the Director, External Communications, you will help transform business priorities, research, product innovations, and industry insights into compelling stories that strengthen CCC's reputation and visibility across the insurance and automotive ecosystem.

This role is best suited for a communicator who enjoys building and delivering programs as much as helping shape them. Working within the external communications strategy established by the Director, you will own defined projects end-to-end, develop the materials that power the team’s work, and turn announcements, research, executive appearances and media opportunities into coordinated programs across earned, owned, executive, employee and partner channels. We measure success by impact, not activity: the right story, in the right place, reaching the audiences that matter most to CCC.

Key Responsibilities

• Content development
• Create clear, compelling content across press releases, media pitches, newsroom stories, bylined articles, Q&As, talking points, briefing materials and social channels, with strong news value, proof points and executive or customer perspectives.
• Tailor messages for insurer, repairer, automaker and consumer audiences while protecting CCC's position as a neutral partner across the network.
• Keep media resources for the newsroom updated, including the company fact sheet, media kit and other key content.