Sr System Administrator

Location: Montreal - QC 17

CDW is looking for a versatile and Senior Technical Admin to join its Managed Services team. Your background should have exposure to a wide breadth of technologies including servers, storage, networking, virtualization and security. Excellent customer service while solving problems should be a top priority for you. CDW is a fast-paced, entrepreneurial environment so to be successful you’ll need to be a pro-active individual, take direction well, communicate succinctly and collaborate effectively.

Responsibilities

Key Areas of Responsibility

Support

• Troubleshoot and resolve issues in customer environments
• Communicate with customers, teammates, and management
• Provide thorough ticket updates
• Coordinate with vendors to repair or replace hardware
• Monitor customer environments and infrastructure
• Respond to alerts and action or escalate as required

Operations

• Follow ITIL practices regarding incident, problem and change management
• Perform system administration on servers, storage, cloud, hypervisor, etc
• Document and update technical procedures, administrative processes, configuration management database
• Work within revision control for tool or script development
• Contribute towards the development of automation

Provisioning

• Deploy new services and environments for customers and internal systems
• Create, update and maintain customer build documents and runbooks
• Help research, develop and implement new services, tools and software

Minimum Education and/or Experience

• 7+ years’ experience of infrastructure management including a focus on customer service and complex technical assistance
• 3+ years of Linux experience

Other Required Qualifications

• Experience with Scripting / Automation Technologies: Bash, Ansible, Puppet, PowerShell
• Experience with software release management and CI/CD processes
• Experience with Windows Server Administration including (AD, IIS, etc.) considered an asset[KE1.1].
• Experience with ticketing and monitoring systems
• Experience with Cisco USC, Dell or HP servers, NetApp, ESX hypervisor, RHEL and Windows operating systems, backup or disaster recovery systems
• Extensive experience with cloud technology, either AWS or Azure
• Excellent written and verbal skills
• After-hours and on-call rotation availability
• Short distance travel required for Datacenter access.
• Must be able to obtain and maintain Canadian Security Clearance and a positive Controlled Goods Assessment. Eligibility to work in Canada either as a Canadian Citizen or Permanent Resident[KE2.1].

Preferred Qualifications

• 5+ years of Linux RHEL or CentOS
• 7+ years of Windows Server Administration at a Senior level
• 3+ years of AWS and/or Azure

At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to pay transparency and ensuring fair compensation for all our coworkers. Each of our roles is assigned a salary range that is informed by multiple sources of market data. We determine individual pay within a given range based on a candidate's prior experience, knowledge, skills and abilities. This approach allows us to offer competitive and equitable salaries that reflect the value and responsibilities of each role at CDW. Salaries are based on a 40-hour workweek and paid on a bi-weekly payroll schedule.

Pay range: $115,000- $159,600, depending on experience and skill set.

CDW is committed to being an AI-fluent organization

We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

About Us

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning.

We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities.

As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.

Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.