Systems Support Analyst

Tampa, FL Hybrid Full-time

Come Put your Experience to Use and Work with Great People!

The Systems Support Analyst is responsible for managing information systems and information technology initiatives as assigned.

Required Experience

  • Associate’s degree in a related field
  • Two years of experience with information technology infrastructure development or an acceptable combination of education and experience
  • A+, Network+, Security+ preferred
  • Implement and maintain corporate infrastructure, including hardware, software, voice, data, imaging and licensing, assuring continuous systems availability
  • Assist with LAN security to ensure compliance with HIPAA and funder requirements
  • Complete user setups including hardware, software and systems access, providing technical support and troubleshooting as required
  • Maintain and enhance the Share point system
  • Utilize systems analysis tools, techniques and procedures, including consulting with users, to determine hardware, software or system function specifications
  • Exceptional knowledge of information technology infrastructure development, standards and protocols
  • Exceptional knowledge of information technology security and backup standards
  • Excellent ability to troubleshoot systems and provide technical assistance
  • In-depth understanding of data systems development
  • Provide backup to the Senior System administrator
  • Good understanding of CFBHN’s Active Directory, SharePoint, Exchange
  • Support the user technical experience (PC’s Phones, applications, etc.)
  • Maintain/ recommend/ install/ user equipment and software
  • Support the other functional areas of CFBHN
  • Ability to manage multiple tasks and prioritize to meet deadlines
  • Knowledge of Microsoft Office suite as applicable to the position
  • Ability to travel as required by the position

We offer

  • Health & dental (100% paid for employee)
  • Vision benefits (deeply discounted pricing)
  • Hybrid role - Predominately work from home
  • Life Insurance ($10,000 policy, 100% paid)
  • 401k and Roth (after 90 days)
  • Matching up to 4%
  • AD&D policy (100% employer paid)
  • Telehealth at no cost
  • AFLAC available
  • 12 paid vacation days, 12 paid sick days
  • Two paid personal days and one paid volunteer day
  • Nine paid holidays
  • Employee assistance program
  • And more great benefits!
  • Send your resume now!

Job description provided by Central Florida Behavioral Health Network.
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