Senior Accounts Receivable Specialist

About Champion Brands

Champion Brands is a distributor of beer, spirits, wine, Red Bull energy drinks, water and other non-alcoholic beverages. We are a veteran and family-owned business with deep roots and humble beginnings dated back to 1985 when we started distributing Miller Brewing Company products in Duval County. Today, our team of over 300 employees is proud to represent more than 100 beverage suppliers. With branches in both Jacksonville and Savannah, we partner with over 3,200 retailers across 37 counties in Northeast Florida and Southeast Georgia.

Position Summary

Champion Brands, Inc. is seeking an experienced and detail-oriented Senior Accounts Receivable Specialist to join our Accounting & Finance team. This position plays a critical role in managing customer accounts, reducing aged receivables, resolving payment issues, and supporting cash flow objectives.

The ideal candidate will have strong collections and accounts receivable experience, excellent communication skills, and the ability to build productive relationships with customers and internal business partners. This role requires a proactive, solutions-oriented professional who can effectively manage a portfolio of accounts while maintaining a high level of customer service.

Essential Duties & Responsibilities

• Manage and maintain an assigned portfolio of customer accounts.
• Review accounts receivable aging reports and proactively collect outstanding balances.
• Contact customers by phone, email, and written correspondence regarding past-due invoices.
• Research and resolve payment discrepancies, short pays, deductions, unapplied cash, and billing disputes.
• Reconcile customer accounts and maintain accurate account records.
• Collaborate with Sales, Customer Service, and Management to resolve collection issues and customer concerns.
• Monitor account status and recommend appropriate credit actions, including account holds or escalations when necessary.
• Maintain detailed documentation of customer communications and collection activities.
• Negotiate payment arrangements within established company guidelines.
• Assist with month-end accounts receivable closing activities and reporting requirements.
• Prepare aging analyses and other management reports as requested.
• Identify opportunities to improve collection processes and cash flow performance.
• Perform other duties and special projects as assigned.

Required Qualifications

• High School Diploma or GED required.
• Minimum of 3 years of accounts receivable, collections, credit, or related accounting experience.
• Strong understanding of accounts receivable processes and collection best practices.
• Excellent written and verbal communication skills.
• Strong analytical, organizational, and problem-solving abilities.
• Ability to prioritize workload and manage multiple tasks in a fast-paced environment.
• Intermediate proficiency in Microsoft Excel, Outlook, and other Microsoft Office applications.
• Ability to work independently while contributing to a collaborative team environment.

Preferred Qualifications

• Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Experience in beverage distribution, wholesale distribution, consumer packaged goods (CPG), or logistics environments.
• Experience working with ERP and accounts receivable systems.
• Experience handling customer account reconciliations and dispute resolution.
• Knowledge of Electronic Data Interchange (EDI) transactions and customer deductions.