Facilitator- Digital marketing

Location: Jasola, New Delhi

Eligibility

• Minimum 3 years of professional experience in digital marketing or a related field

(EdTech experience preferred).

• Strong communication skills to deliver live lessons and interact with a U.S.-based

audience.

• Proficiency in Zoom and other online learning platforms.
• Solid understanding of digital marketing concepts, tools, and best practices,

supported by a relevant degree.

• Familiarity with subject-specific software and tools such as Google Analytics,

Google Ads, Meta Business Suite, SEO tools, email marketing platforms, and

content management systems.

Primary Responsibilities

• Student Engagement & Support

• o Conduct mentoring sessions and live lessons on assigned digital marketing
• topics.
• o Maintain a QA score of 80% or above in all student interactions and
• deliverables.
• o Provide on-demand academic support, including tailored guidance and
• video explanations, to help students clarify concepts and apply them to their
• assignments.
• o Participate in Q&A sessions to reinforce student understanding and
• application of concepts.
• o Contribute to discussions and share relevant resources within the student
• community to keep learners engaged and informed.

• Content Quality & Grading

• o Review and grade student assignments according to defined guidelines and
• benchmarks.
• o Deliver clear, actionable feedback to help students improve their
• submissions.o Check grading work to ensure accuracy and compliance with updated
• processes.
• o Review content from approved sources to confirm accuracy, relevance, and
• alignment with course objectives.

• Team Contribution

• o Share observations on skill gaps or process challenges to support ongoing
• improvements.
• o Assist in onboarding activities for new team members during their initial
• training period.
• o Provide day-to-day support to ensure grading and feedback maintain
• consistent quality.

• Curriculum & Process Input

• o Suggest curriculum updates or additions based on learner needs and
• market trends.
• o Share ideas for new course topics aligned with current digital marketing
• practices.
• o Recommend refinements to process documents for better efficiency and
• clarity.
• o Research and share tools, resources, and emerging technologies to
• enhance subject delivery.

• Operational Support

o Monitor grading volumes to help identify potential workload adjustments.

o Contribute to preparing performance summaries for grading activities.

Secondary Responsibilities

• Review graded checkpoints, Slack discussions, and on-demand support sessions to

ensure quality compliance.

• Suggest improvements based on analysis of content quality and learner

interactions.

Why do we exist?

Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Chegg Skills, and more to support students beyond their college experience.

These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.

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