Financial Systems Coordinator

Who We Are : Committed to excellence in public and financial services and upholding the highest standards of ethics and integrity. The Chesterfield County Accounting Department provides financial services and support to Chesterfield County government departments and Chesterfield County Public Schools. We help them fulfill their missions by delivering high-quality financial services through efficient processes, innovative solutions, strong internal controls, and effective use of technology.

We are a collaborative team of professionals dedicated to continuous improvement, professional development, and providing exceptional customer service. We would love to have you join our team! What You Do and How You Do It: As a Financial Systems Coordinator in the Accounting Department, you will serve as a key operational leader within the Financial Systems team, helping ensure the effective operation, support, maintenance, and continuous improvement of the County's enterprise financial systems and related financial processes.

This position combines financial systems expertise, operational coordination, project leadership, and direct staff supervision. You will supervise Financial Systems Analysts responsible for enterprise financial systems support and a Financial Systems Specialist whose primary responsibilities involve accounts receivable operations. You will also collaborate with Financial Systems Senior Analysts and the Financial Systems Manager to support reliable financial systems operations and effective accounting processes for Chesterfield County government and Chesterfield County Public Schools.

Workday is the County and Schools' enterprise financial management platform, and this position plays an important role in supporting and optimizing its ongoing operations. You will help translate Financial Systems priorities into action by coordinating daily activities, developing staff, resolving complex issues, leading projects and improvements, and ensuring operational responsibilities are completed accurately and timely.

You will work closely with accounting functional areas, including Accounts Payable, Accounts Receivable, Payroll, and Financial Reporting, while collaborating with Budget, Procurement, Human Resources, Chesterfield County Public Schools, Information Systems Technology (IST), Workday, third-party vendors, and other County departments. This position requires someone who understands how financial operations and enterprise technology work together, recognizes the impact of system and process changes across functional areas, and can effectively coordinate people, resources, and activities to achieve successful outcomes.

This position is a part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on qualifications, performance, and experience. Key Responsibilities Include : Staff Supervision and Development Directly supervise Financial Systems Analysts and the Financial Systems Specialist, including assigning and reviewing work, establishing performance expectations, coaching and mentoring employees, conducting performance evaluations, identifying training needs, and supporting professional and career development.

Coordinate staff assignments, workloads, priorities, and daily activities to ensure timely completion of operational responsibilities, customer requests, and assigned projects. Foster a collaborative, accountable, and customer-focused work environment that encourages knowledge sharing, problem-solving, professional growth, and continuous improvement. Financial Systems Operations and Support Coordinate day-to-day financial systems operations and Workday Operational Support (WOS) activities, including request intake, work assignments, issue resolution, escalations, customer communication, and follow-through.

Provide operational leadership and serve as an escalation point for complex financial system issues involving business processes, workflows, security, integrations, reporting, data, and system functionality. Collaborate with Financial Systems Senior Analysts and other subject matter experts to coordinate operational activities, complex issue resolution, system enhancements, and project implementation. Coordinate critical daily, monthly, annual, and fiscal year-end financial systems activities to support accurate and timely financial operations.

Support Workday business process administration and improvements, including workflow configuration, condition rules, validations, approvals, notifications, reporting, and related system functionality. Accounts Receivable Oversight Provide supervisory oversight of the Financial Systems Specialist’s accounts receivable responsibilities, ensuring timely and accurate processing, adherence to established accounting policies and internal controls, and appropriate resolution of operational issues.

Monitor accounts receivable workloads, processing requirements, and deadlines, and provide guidance and support in addressing complex or unusual transactions. Identify and coordinate opportunities to improve accounts receivable processes, reporting, automation, and operational efficiency in collaboration with Accounting leadership and other stakeholders. Security, Internal Controls, and Compliance Coordinate and oversee operational activities related to Workday security administration, including position-based and role-based security, access changes, security testing, access reviews, and segregation of duties.

Support the development, implementation, and maintenance of effective financial systems controls, procedures, documentation, and compliance practices. Coordinate financial systems information, documentation, reports, and other support required for internal and external audits. Projects, Enhancements, and Continuous Improvement Lead or coordinate financial systems projects, enhancements, and automation initiatives, including requirements gathering, planning, testing, implementation, documentation, training, and post-production support.

Coordinate Workday's biannual releases, including impact analysis, testing assignments, issue tracking, validation, implementation readiness, and communication of system changes. Partner with functional subject matter experts to evaluate business processes, identify operational challenges, and recommend improvements through Workday functionality, automation, reporting, and more efficient procedures. Coordinate operational support, testing, and issue resolution for financial systems integrations and interfaces in collaboration with IST, vendors, and functional stakeholders.

Support financial reporting, data analysis, and automation initiatives using Workday Reporting, Microsoft Excel, Power BI, SharePoint, Power Automate, and related tools. Develop and maintain financial systems procedures, training materials, testing documentation, and knowledge resources to promote consistent practices and effective system utilization. Leadership and Cross-Functional Coordination Build and maintain effective working relationships with Accounting, County departments, Chesterfield County Public Schools, IST, Workday, and external partners.

Provide guidance and recommendations to the Financial Systems Manager regarding operational priorities, system improvements, resource needs, internal controls, and emerging issues. Research and evaluate new Workday functionality, ERP leading practices, automation opportunities, and emerging technologies that could improve financial operations and customer service. Assist the Financial Systems Manager with operational planning, workload coordination, project activities, and other Financial Systems initiatives, and serve as backup to the Manager as needed.

Perform other work as required. Here's What You Need Bachelor's degree in accounting, finance, business administration, management information systems, computer science, information technology, or a related field and a minimum of four years of progressively responsible experience supporting enterprise financial or business information systems in a complex environment; or an equivalent combination of training and experience.

Experience supporting, implementing, administering, or enhancing an integrated enterprise resource planning (ERP) system in a production environment is required. Experience with Workday Financials is highly desirable but not required. Demonstrated experience leading or providing work direction to professional staff, managing complex projects, or leading cross-functional teams is required. Formal supervisory experience, including coaching, performance management, and employee development, is a plus but not required.

We recognize that strong leadership skills can be developed through a variety of professional experiences, including project management, team leadership, mentoring, and cross-functional collaboration. Candidates who have demonstrated these capabilities and are ready to take the next step into a formal supervisory role are encouraged to apply. The successful candidate should have experience in several of the following areas: financial business processes; ERP administration and production support; system security and internal controls; workflow and business process configuration; testing and release management; integrations and interfaces; reporting and data analysis; automation and process improvement; project management; audit and compliance support; and training or change management.

Experience supporting financial functions such as General Ledger, Accounts Payable, Accounts Receivable, Cash Receipts, Payroll, Financial Reporting is preferred. General knowledge of accounting, auditing, internal controls, and Generally Accepted Accounting Principles (GAAP) is also preferred. Strong leadership, analytical, organizational, troubleshooting, problem-solving, customer service, and communication skills are required.

The successful candidate must be able to independently analyze complex issues, manage competing priorities, exercise sound judgment, make operational decisions, and communicate effectively with technical and nontechnical stakeholders. Experience with Workday Reporting, Workday security administration, business process configuration, Enterprise Interface Builders (EIBs), Microsoft Excel, Power BI, SharePoint, Power Automate, or similar ERP, reporting, workflow, data analysis, and automation technologies is highly desirable.

Experience developing procedures, technical and process documentation, training materials, and delivering end-user or staff training is also highly desirable. Pre-employment drug testing, FBI criminal background check, and education/degree verification required. Real Talk The Financial Systems Coordinator is a working supervisor and operational leader. This position requires more than technical knowledge of an ERP system.

It requires someone who can connect financial operations, technology, people, projects, and customer needs while ensuring that daily responsibilities and longer-term initiatives move forward successfully. Our Workday Operational Support (WOS) Team plays an essential role in helping Chesterfield County and Chesterfield County Public Schools operate efficiently and make the most of their financial technology investments.

We are more than a technical support team. We bring together financial systems expertise, an understanding of accounting and business operations, and strong partnerships across departments to connect business needs with effective technology solutions. Our work includes maintaining reliable daily financial operations, resolving complex system and process issues, supporting users, strengthening internal controls, and identifying opportunities to improve how work gets done.

We collaborate with functional subject matter experts to enhance Workday functionality, streamline processes, expand automation, and continuously improve the services we provide. As the Financial Systems Coordinator, you will supervise a team with different responsibilities. Our Financial Systems Analysts support Workday and related enterprise financial systems, while our Financial Systems Specialist focuses primarily on accounts receivable operations.

You will be responsible for developing these employees, coordinating their work, addressing challenges, and helping them succeed. You will also work collaboratively with Financial Systems Senior Analysts, who provide advanced functional and technical expertise, and the Financial Systems Manager, who is responsible for the overall direction and management of the Financial Systems function. Success in this position requires the ability to lead within your area of responsibility while building strong partnerships across the broader team.

Some days will be focused on staff development, operational coordination, and resolving complex issues. Other days will involve project meetings, testing, process improvements, or working with stakeholders to implement new solutions. Often, you will be balancing several of these responsibilities at once. We are looking for someone who is collaborative, approachable, organized, technically curious, and comfortable making decisions.

Someone who enjoys developing employees, solving problems, working across organizational boundaries, and identifying better ways to use technology to support financial operations. If you are looking for an opportunity to combine enterprise financial systems expertise, supervisory leadership, and meaningful public service, we encourage you to apply. We value work-life balance through paid time off and flexible work schedules and offer a competitive compensation and benefits package, including participation in the Virginia Retirement System defined benefit plan.

Qualifications Monday - Friday; 8:30 a.m. - 5:00 p.m. Supplemental Information Accounting - Financial Systems