Location: Health Services for Children with Special Needs (HSCSN)
1101 Vermont Ave NW
Suite 1200
Washington, DC 20005
Kids Are Our Everything.
Department
10015 Information Resources
Pay Range
$97,947.20 - $163,238.40
The Application Analyst II serves as a key member of the HSCSN technology team, supporting and optimizing application solutions that enable health plan operations, regulatory compliance, and strategic initiatives. Working closely with operational, clinical, financial, technology, and analytics stakeholders across the health plan, this role is responsible for the configuration, maintenance, testing, implementation, and ongoing support of business applications supporting claims, membership and eligibility, provider operations, utilization management, care management, appeals and grievances, and other core business functions.
The Application Analyst II partners with business and technical teams to understand requirements, analyze complex business processes, recommend solutions, and lead application enhancements that improve operational effectiveness, regulatory compliance, and user experience. The role serves as a subject matter expert for assigned applications and workflows, providing advanced troubleshooting, issue resolution, testing coordination, and implementation support while ensuring system functionality aligns with business and operational needs.
The successful candidate combines strong analytical, technical, and communication skills with demonstrated experience supporting healthcare technology solutions and enterprise business applications. Experience supporting healthcare provider, payer, or enterprise business applications is preferred. Experience with Epic technologies is a plus.
The Epic Application Analyst II supports the design, build, testing, validation, maintenance, and ongoing support of Clinical or Revenue Cycle applications. Under guidance from senior analysts and team leads, this role assists in system configuration, troubleshooting, and end-user support to ensure effective use of the application. The analyst collaborates with interdisciplinary teams, gaining exposure to clinical, financial, and operational workflows while contributing to system optimization and user experience improvements.
Minimum Education
Job description provided by Children's National Hospital.
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