Director Procure to Pay

Location: Tech Hill

12211 Plum Orchard Drive

Silver Spring, MD 20904

Kids Are Our Everything.

Department

10005 Supply Chain Services

Pay Range

$137,550.40 - $229,257.60

The Director, Procure-to-Pay provides strategic and operational leadership for the hospital and system-wide Procure-to-Pay function, including Procurement and Accounts Payable operations. The Director is responsible for the end-to-end purchasing and payment lifecycle, ensuring efficient, accurate, compliant, and timely execution from requisition and purchase order through invoice processing and payment. Serving as a key partner to Supply Chain, Finance, Accounting, Treasury, Information Technology, clinical and administrative stakeholders, the Director develops and executes strategies that strengthen financial controls, improve supplier and customer experience, optimize financial and operational performance, and drive operational excellence.

The Director leads process standardization and continuous improvement, advances technology and automation, establishes data-driven performance management, and optimizes Workday to create a highly effective and integrated Procure-to-Pay operating model.

Minimum Education

Bachelor's Degree in Business Administration, Supply Chain Management, Finance, Accounting, Healthcare Administration, or related field (Required)

Master's Degree in Business Administration, Healthcare Administration, Finance, Supply Chain Management, or related field (Preferred)

Minimum Work Experience

• 10 years progressively responsible experience in Procurement, Accounts Payable, Supply Chain, Finance Operations, or Procure-to-Pay within healthcare or a similarly complex organization (Required)
• 5 years management experience with responsibility for teams, business processes, and cross-functional initiatives (Required)
• Experience leading or transforming end-to-end Procure-to-Pay processes in a large, complex organization (Preferred)
• Experience leading ERP-enabled business process transformation, system implementations, or post-production optimization initiatives (Preferred)

Required Skills/Knowledge

• Demonstrated ability to lead and optimize complex Procure-to-Pay operations, including Procurement, purchase order management, invoice processing, exception resolution, supplier onboarding, and supplier payment.
• Strong understanding of Accounts Payable operations, purchasing controls, three-way matching, supplier management, payment processes, and financial controls.
• Demonstrated ability to proactively identify and drive strategic improvement initiatives that enhance operational performance, financial stewardship, customer service, and compliance.
• Ability to interpret complex operational and financial data and translate trends into actionable strategies and performance improvement plans.
• Experience establishing and monitoring KPIs, service levels, dashboards, and operational performance measures.
• Demonstrated success leading process standardization, automation, and continuous improvement across complex, cross-functional workflows.
• Builds and maintains productive, collaborative relationships with senior leaders, Finance, Accounting, Treasury, Information Technology, Strategic Sourcing, operational stakeholders, and external suppliers.
• Proven ability to lead organizational change and develop high-performing teams through accountability, coaching, and professional development.
• Demonstrated ability to influence stakeholders, drive accountability, and lead enterprise initiatives across departments without direct reporting authority.
• Strong change management, communication, and stakeholder engagement skills with experience driving adoption of new processes, technologies, and operating models.
• Performs well under pressure and manages multiple concurrent priorities and deadlines.
• Proven strong written and verbal communication skills.
• Workday experience preferred; extensive ERP and Procure-to-Pay systems knowledge required.
• Required Licenses and Certifications
• No certification required.
• CMRP, CAPP, Certified Purchasing Professional, Lean Six Sigma, or related professional certification (Preferred)

Functional Accountabilities

Procure-to-Pay Leadership and Strategy

• Provides strategic and operational leadership for the end-to-end Procure-to-Pay function, including Procurement and Accounts Payable.
• Develops and executes P2P strategies that improve efficiency, accuracy, financial stewardship, compliance, and customer and supplier experience.
• Establishes and governs the enterprise Procure-to-Pay operating model, ensuring role clarity, policy compliance, decision rights, and accountability across stakeholders and business functions.
• Establishes, maintains, and enforces enterprise purchasing and payment policies to support compliance, financial stewardship, and operational effectiveness.
• Establishes standardized policies, processes, controls, and service expectations across the purchasing and payment lifecycle.
• Oversees resolution of complex purchasing, invoice, payment, and supplier issues to ensure continuity of operations and patient care.

Operational Excellence and Continuous Improvement

• Develops and monitors KPIs, dashboards, and service levels to assess P2P performance, identify bottlenecks, and drive accountability.
• Leads continuous improvement initiatives to reduce cycle times, exceptions, manual work, and recurring process failures.
• Drives process standardization and optimization using Lean, Six Sigma, and other process improvement methodologies.
• Benchmarks performance and implements leading practices to advance P2P operational maturity and service delivery.
• Leads enterprise-wide adoption of Procure-to-Pay processes, technologies, and best practices through effective change management, communication, education, and stakeholder engagement.

Financial Controls, Supplier Management and Partnership

• Establishes and maintains effective P2P controls to support financial integrity, regulatory compliance, audit readiness, and appropriate segregation of duties.
• Partners with Finance, Accounting, and Treasury to support financial processes and ensure supplier payments and disbursements operate within established controls and authorization requirements.
• Develops and maintains strong supplier relationships and oversees supplier onboarding, payment support, issue resolution, and escalation to promote an effective supplier experience and continuity of service.
• Develops strategies to increase supplier adoption of electronic transactions, invoicing, and self-service capabilities to improve efficiency, accuracy, and supplier experience.
• Collaborates with Strategic Sourcing and Contracting to ensure purchasing and payment processes align with negotiated agreements, supplier strategies, organizational policies and optimize financial and sourcing value.
• Serves as a senior escalation point and key liaison across Supply Chain, Finance, Information Technology, operational stakeholders, and suppliers.

Technology, Analytics and Innovation

• Serves as business owner for Procure-to-Pay technology capabilities, leading optimization of Workday and related solutions to improve purchasing, invoice processing, exception management, supplier payments, reporting, and operational visibility.
• Champions automation and emerging technologies, including intelligent document processing and invoice capture capabilities, to reduce manual processing, improve accuracy, strengthen controls, and increase efficiency.
• Partners with Information Technology, Finance, and system stakeholders to establish governance, prioritize enhancements, support releases, resolve system issues, and drive ongoing optimization of Procure-to-Pay capabilities.
• Leverages transactional and performance data to identify root causes, drive improvement, and measure outcomes.

Financial, Resource and People Leadership

• Develops and manages departmental operating budgets, ensuring effective financial stewardship, resource allocation, and performance within established budget parameters.
• Identifies opportunities to improve financial performance through process optimization, automation, payment practices, and resource utilization.
• Leads and develops Procurement and Accounts Payable managers and teams, fostering a culture of accountability, collaboration, customer service, and continuous improvement.
• Establishes clear roles, performance expectations, and accountability while developing management capability and team effectiveness.
• Partners with the VP of Supply Chain on organizational strategy, investments, staffing, performance, and P2P improvement priorities.

The disclosed salary range includes the minimum and maximum rates within which Children’s National believes an individual’s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children’s National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual’s combination of prior work experience, level of education, knowledge, skills, and other qualifications.

Children’s National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible.

Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: and the pay transparency policy is available here: Know Your RightsPay Transparency Nondiscrimination Poster.

Please note that it is the policy of Children's National Hospital to ensure a “drug-free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.