Location: Irving Texas United States
As an IT Business Lead Analyst, you will act as the critical link between business users and technology teams, translating complex information into clear, actionable insight that shapes business planning. You will sit within the Technology function, working closely with multiple business units to evaluate systems, recommend enhancements, and guide high-impact projects from concept through delivery. This is an opportunity to influence strategic decisions and shape how technology supports business performance across the organization.
Responsibilities
- Shape the scope and objectives of complex, high-impact technology projects by contributing expert input during development and implementation.
- Identify risks and business impacts early, then propose practical mitigation options that protect project outcomes.
- Partner directly with business clients to translate their needs into clear system functional specifications.
- Collaborate across multiple management teams and business units to align technology solutions with organizational goals.
- Evaluate emerging IT developments and shifting business requirements to recommend the right systems enhancements or alternatives.
- Analyze business processes and industry standards to uncover opportunities for system improvement.
- Develop innovative solutions to complex business problems and influence key functional decisions through in-depth analysis.
- Lead day-to-day team management, including resource planning, work allocation, and mentoring of team members.
Required Qualifications & Skills
- 6 to 10 years of experience in a business analysis or IT business liaison role.
- Advanced proficiency in Excel for data analysis, along with working knowledge of Word, Visio, and PowerPoint.
- Hands-on experience across all phases of the Software Development Life Cycle.
- Strong grounding in business analysis principles and practices.
- Ability to assess risk in business decisions and escalate control issues with transparency.
- Bachelor's degree or equivalent practical experience.
Beneficial Skills & Qualifications
Master's degree in a related field.
What We Offer
- This role offers the chance to influence strategic technology decisions while building deep cross-functional relationships across the business.
- Work in a hybrid model with 3 days in the office and 2 days working remotely.
- Gain exposure to high-impact projects that shape business direction at a global organization.
- Build leadership experience by managing resources and mentoring team members.
- Access ongoing learning and development opportunities to strengthen your technical and analytical expertise.
- Benefit from programs supporting financial wellbeing, family support, and work-life balance.
- Collaborate with teams across the globe, broadening your perspective on business and technology challenges.
- Join Citi as an IT Business Lead Analyst and help shape the technology decisions that drive business performance.
Job Family Group
Technology
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Job Family
Business Analysis / Client Services
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Time Type
Full time
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Primary Location
Irving Texas United States
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Primary Location Full Time Salary Range
$114,720.00 - $172,080.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills
Please see the requirements listed above.
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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Anticipated Posting Close Date
Oct 26, 2026
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Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents – AI Notice and Right
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Job description provided by Citigroup.
View the original posting