Senior Programmer Analyst (Vacancy)

Join the Department of Technology’s Applications team as we advance the modernization of applications throughout the City of Columbus. Reporting to the manager of the Digital Experience team, the Senior Programmer Analyst plays a key role in implementing the City’s application modernization strategy and designs, develops and supports the following enterprise solutions:

• Web design and content management systems: Granicus Open Cities (columbus.gov), subsites, Sentiment and Feedback, enterprise chatbot
• Digital Accessibility: Consultation, mentorship, and Silktide accessibility scanner..
• Mass communications tools: Everbridge and GovDelivery.
• Intranet: SharePoint communications site.
• Collaboration: SharePoint via MS Teams collaboration sites.
• Graphic design and digital consultation.
• Surveys and online forms.
• Performs related duties as required. To be effective with application administration, configuration, development and support, the selected candidate will have a generalist understanding of a broad range of technologies such as networking, servers, application configuration, scripts, reporting, workstations, etc. and will grow to have expert understanding of all assigned applications. Experience supporting websites, Microsoft Office 365, and business applications is preferred. Examples of Duties (Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.) Consults with clients as well as managerial and information systems staff to review and translate business specifications into computer applications; determines program intent and the extent of programming and coding required, and identifies potential problems; Consults with multiple levels of clients in discovery sessions to determine the full scope of projects and to ascertain the objectives of the proposed system(s) or program(s); Analyzes, creates, reviews, and/or alters programs to increase operating efficiency or meet division requirements; Develops workflow charts and diagrams for complex or specialized programs; converts workflow charts to computer language and ensures that coded language is entered into computer; Develops and prepares documents for the general design of solutions that meet project requirements; Develops and maintains automated data processing applications and computer application programs; Develops specifications to detail what new applications or enhancements to existing applications can accomplish; Develops time/cost estimates for applications development and upgrades to existing applications; Develops detailed applications designs; develops operational and installation procedures for hardware and software; Coordinates the work of team members so that subprograms are compatible with overall system capabilities and project requirements; Attends meetings with users, coordinators, third-party vendors, and other programming staff in order to obtain and exchange information; Coordinates customer support for third-party software applications; Writes documentation to describe program development, logic, coding, and corrections; writes manuals for users to describe installation and operating procedures; Trains users to operate programs; provides technical assistance to users; May supervise user support staff and/or programmer analysts. Qualifications Possession of an associate degree and three (3) years of experience in application programming. Substitution(s): Additional experience as listed above may substitute for the required education on a year-for-year basis. Supplemental Information Recruitment #: 26-0581-V2 Employment Type: Full-Time (Regular) Should you have questions regarding this vacancy, please contact: Kimberly Hetterscheidt Department of Technology Division of Information Services 1111 E. Broad St. Columbus, Ohio 43205 P: (614) 645- 0367 E: [email protected] The City of Columbus is an Equal Opportunity Employer