About the role In this role, you will lead seamless HR operations and service excellence, strengthening governance across people systems, data, policies and processes. Through strategic partnership and innovation, the Manager drives efficiency, elevates employee experience and positions People Shared Services as a key enabler for organisational success. Key responsibilities include: Lead the development and delivery of a progressive tiered HR services (Tier 0–3), including self-service, HR Assist, Talent Acquisition, Payroll, HR Administration, Strategic Workforce Planning and Policy.
Provide strategic and operational support to the Chief People Officer through the preparation of insights, enterprise reporting, and high-quality briefings for ELT and Council forums. Lead the design and execution of the People Shared Services plan, ensuring alignment with the People & Culture Strategy and the City’s long-term strategic plan. Act as a strategic advisor to senior leaders, leveraging workforce data and service insights to influence organisational decision-making.
Oversee the People Shared Services budget, ensuring sound financial management, value-driven procurement, and alignment to Council’s governance standards and strategic priorities. Represent People Shared Services in corporate governance and strategy forums, shaping workforce-related decisions. Lead and partner with Change & Communications to drive successful adoption of new systems, processes and service models, supporting staff and leaders through periods of change.
About you To be successful in this role, you will have a degree qualification in Business, Human Resources, or a similar field. Essential Experience: Extensive experience in Talent Acquisition services, Payroll and Human Resources tiered services. Critical thinking and leadership will be fundamental to having the expected impact in this business-critical role. Proven experience in utilising a user-centered design approach to designing People processes, in a complex and often challenging environment.
Proven ability to effectively negotiate with and influence stakeholders to achieve support on strategic outcomes. Highly developed presentation skills, including experience with using a range of software solutions to design effective people processes. Change & transformation experience within a complex organisation. If this sounds like the role for you, then click apply now! A career with us We’d love for you to continue your career with the City and set the benchmark for a sustainable, inclusive and culturally safe workplace.
With a range of benefits, flexible working options, learning and development opportunities, support services and the opportunity to give back to the community, the City has so much to offer! Click https://www.geelongaustralia.com.au/employment/article/item/8d1155a0d84344d.aspx to view all the benefits to you working at the City. We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.
Applications and Enquiries Click the Position Description link to view more information about this position. Nikki Short | Acting Coordinator Talent Acquisition | [email protected] Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at [email protected] noting your preferred method of communication and contact details and a member of the team will be in touch.
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Job description provided by City of Greater Geelong.
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