Bus Stop Seating Data Coordinator, Furniture & Operations Unit

Transportation Planning and Management (TPM) is responsible for the safe, efficient, and environmentally responsible movement of people and goods on the City's streets, supporting the larger goals of economic and social vitality for people living, working, and doing business in New York City. The Division’s responsibilities include planning, street design, curb management, technical analysis, signs, transit development, freight mobility, and markings, ensuring the safety of motor vehicle occupants, pedestrians, and cyclists.

The Office of Livable Streets (OLS) is tasked with prioritizing strategic planning, community engagement, research, policy, design, implementation, and long-term management. Their goal is to create streets that are livable, supporting safety, accessibility, inclusion, resiliency, active modes, community cohesion, and economic vitality citywide. Additionally, they aim to enhance New York City's pedestrian, bicycle, and micromobility networks, providing comfortable, connected, green, and reliable transportation options across the five boroughs.

They place special emphasis on Priority Investment Areas, mode shift, and reimagining streets. The office also develops innovative new programs, design typologies, project delivery, and analysis tools to meet the demands of a rapidly changing population with evolving needs and technologies.

The NYC DOT Transportation Planning and Management Division (TPM), Office of Livable Streets (OLS), is seeking a Community Coordinator to serve as a Data Coordinator with a focus on Bus Stop Seating Data Management within Furniture and Operations. Furniture and Operations manages the contracting, product development, planning, installation, and maintenance of bike parking, benches, leaning bars, and wayfinding signage for pedestrians, cyclists, and transit riders throughout New York City.

Furniture and Operations also maintains, inspects, and tracks spaces and assets on sidewalks and roadways, including sidewalk extensions and their associated edge objects. These programs make the city more vibrant, walkable, bikeable, and mass transit accessible.

Under the direction of the Furniture and Operations Deputy Director of Data & Design, with some latitude for independent initiative and judgment, the Data Coordinator will report to the unit’s Senior Project Manager and play a critical role in Furniture and Operations by coordinating with internal DOT operations and planning groups in the creation and management of an agency-wide bus stop furnishings and conditions database.

This project serves the important community service of accurate tracking of bus stop assets and improvements. Information to be coordinated in the database includes installation status, physical siting criteria, MTA bus route and related data, correspondence and public feedback, paving or other materiality, capital construction tracking, street improvement project implementation, and seating and other furnishings. The candidate will also maintain operational data for bus stop seating, including work orders, maintenance, and state of good repair status, work verifications, and payments.

The candidate will track and manage public engagement data, program performance, and produce reports for community partners. The candidate will assist in the preparation and analysis of data for administrative and operational analyses, including the evaluation of procedures and policies, using quantitative and other research techniques. The candidate will also be called upon to prepare charts, graphs, and other related materials on Power BI and other Microsoft visual platforms to aid in intra- and inter-agency coordination.

Duties may include but are not limited to: The candidate will conduct analysis of existing databases, including data collection policies and data maintenance practices. The candidate will conduct intra- and inter-agency coordination, including data and platform coordination within Furniture and Operations, other DOT operational and planning groups, and outside agency partners such as MTA. The candidate will coordinate the development and maintenance of a shared agency-wide bus stop tracking system and associated procedures, record management systems, and data standards, in coordination with DOT IT. The candidate will develop and maintain associated documentation and training materials.

The candidate will train staff and provide technical assistance in these practices. The candidate will serve regular working groups and participate in training sessions for the system, ensuring standardization and receiving feedback for procedural changes and system improvements. The candidate will prepare charts, graphs, and other visual materials, utilizing Power BI or other Microsoft visual platforms. The candidate will conduct reporting and analysis of data, timelines, outlooks, and planning goals, as needed.

The candidate will track and manage public engagement data and produce reports for community partners. The candidate will perform data entry and other database management tasks as needed for program maintenance. The candidate will make policy recommendations regarding automation of data tasks, reporting, and procedural updates to improve system efficiency. The candidate will support additional Furniture and Operations database tasks related to the assigned role as needs arise.

The Department of Transportation’s (DOT) mission is to provide for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and to maintain and enhance the transportation infrastructure crucial to the economic vitality and quality of life of our primary customers, City residents. DOT is an equal opportunity employer, committed to recruiting and maintaining a diverse workforce in an open and inclusive environment.

COMMUNITY COORDINATOR - 56058

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.