Court Liaison for the Division of Tenant & Owner Resources (City HAP Program)

About The Agency

The Department of Housing Preservation and Development (HPD) oversees housing standards across all 3.7 million homes in New York City.

As the nation’s largest municipal housing agency, HPD is responsible for building and preserving affordable housing, protecting tenants from harassment and displacement, and holding landlords accountable across the five boroughs. Under Commissioner Dina Levy and the Mamdani Administration, HPD is pursuing an ambitious housing agenda focused on the needs of New York’s tenants. With a broad set of tools including standards enforcement, tenant resources, and the creation of new affordable housing, HPD is committed to making New York City a more affordable place for renters and homeowners alike.

Your Team

The Office of Housing Access and Stability (“HAS”) consists of the divisions of Housing Opportunity, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation. The mission of the office is to ensure fair, efficient, and transparent access to affordable housing. The Office provides subsidies, placement services, and tools that connect New Yorkers to affordable housing and ensures vulnerable households in subsidized housing have the support they need to be safely housed. Housing Access is committed to expanding housing choices, affirmatively furthering fair housing, and stabilizing the financial health of buildings.

The Division of Tenant and Owner Resources (DTOR), within HAS, is responsible for the administration of rental subsidy programs that serves over 45,000 households and 9,000 landlords in all five boroughs. These programs include the Housing Choice Voucher (HCV), Project Based Voucher (PBV), Moderate Rehab Section 8, Moderate Rehab Single Room Occupancy (SRO), and Continuum of Care (CoC)/Shelter Plus Care (SPC), NYC 15/15, Housing Access Voucher Program (HAVP), City HAP and HOME Tenant-Based Rental Assistance (HOME TBRA).

Your Impact

The City Housing Assistance Program (CHAP) is a City funded rental assistance program administered by the New York City Department of Housing Preservation and Development (HPD). The program provides rental assistance to low-income households with incomes at or below 50% of Area Median Income (AMI) who are at risk of homelessness, including eligible rent-stabilized households facing eviction for nonpayment of rent and certain households residing in shelter who do not qualify for existing rental assistance programs.

CityHAP helps eligible households maintain stable, permanent housing by subsidizing their rent, with the household generally contributing 30% of its adjusted monthly income toward rent. The program provides targeted assistance to New Yorkers facing housing instability while helping preserve rent-stabilized housing and prevent homelessness.

The Court Liaison will serve as Court Liaison in the Division of Tenant Owner Resources (DTOR), Legal Support Unit (LSU) in the Office of Housing Access and Stability. The Court Liaison will report directly to the LSU Coordinator and/or the Deputy LSU Director of LSU. The Court Liaison will conduct research and analyses of Agency records that are required to be produced in Court. Specific duties include reviewing subpoenas, researching, collecting, analyzing, preparing written summary of case facts, and organizing documents for submission and/or for testifying in Court; and assisting and working with staff attorneys and HPD employees.

The Court Liaison will also write summaries of all court appearances, coordinate required DTOR actions that relate to legal proceedings, update Agency records of court proceedings, maintains files and records to track court caseloads. In addition, he/she will work on special projects relating to evictions and other legal proceedings. The Court Liaison will also respond to inquiries from attorneys, owners, tenants, assist with review of legal actions, and work on special projects.

The Court Liaison will perform other functions related to the DTOR Legal Support Unit including analyzing legal documents and entering relevant information into LSU and DTOR database accurately. The Court Liaison will provide assistance to LSU Coordinator, Deputy LSU Attorney Director, and LSU Director as needed.

Your Role

• Reviewing subpoenas and preparing responsive documentation.
• Appearing in housing court representing the agency and completing all required follow through.
• Understanding HPD rental subsidy program policies and procedures, New York’s legal process for residential evictions and housing court proceedings.
• Analyzing legal notices and entering relevant information into LSU and DTOR databases.
• Responding to inquiries on program hotlines and assisting clients.
• Maintaining LSU court calendar as needed.
• Working on special projects.
• Attending meetings, conferences and trainings as required.
• Working with senior management team to implement and maintain best practices.
• Working indeperesenting the DTOR at community events and workshops.
• Working independently and managing your own workload.

Preferred skills

• Excellent Communication Skills
• Strong Customer Service Focus
• Computer Proficiency including Word, Microsoft Office, and Excel
• Bilingual a Plus
• Section 8 or other Rental Subsidy experience a Plus

COMMUNITY COORDINATOR - 56058

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.