Professional Standards Program Manager

Location: LOC0157 Fire Station 5

Salary Range

8,092.00 - 12,138.00

Job Summary

At the Vancouver Fire Department, every employee plays a vital role in supporting our mission to preserve life, protect property, and ensure a safe, prepared community. Whether serving on the front lines or behind the scenes, we work together to provide exceptional public safety services through collaboration, innovation, and community partnership. Guided by our values of Service, Engagement, Respect, Integrity, Excellence, and Safety, we are committed to fostering a supportive and inclusive workplace where employees can thrive. If you are looking for meaningful work that directly supports the safety and success of our community, we invite you to join our team.

Funded by Clark County Fire District #5, this three-year limited-duration position supports implementation of the Vancouver Fire Department's Strategic Plan. The successful candidate will contribute to key initiatives that enhance public safety services, strengthen organizational effectiveness, and improve service delivery throughout our community. Continuation beyond the three-year funding period is not guaranteed and is contingent upon available funding.

We’re currently recruiting for a Professional Standards Program Manager. The primary responsibilities for the job are to oversee Vancouver Fire Department's professional standards, accountability systems, and administrative investigations. Acting on behalf of the Fire Chief, coordinate and monitor internal and external complaints, partner with HR to conduct or oversee investigations into allegations of employee misconduct, ensure compliance with department policies and labors agreements, and promote a culture of professionalism, integrity, accountability, and organizational excellence.

This is a full-time, regular, exempt position. The schedule for this position is M-F, 8am to 5pm. This position is governed under the Civil Service rules.

Non-Union Pay Strategy

At the City of Vancouver, we are committed to paying our employees fairly, equitably, and competitively. City salaries are structured so that the midpoint of the salary range approximates the amount typically paid for the job in this geographic area. Candidates with experience supporting their ability to come in and hit the ground running may receive a starting salary around the midpoint of the listed salary range. Actual salary at offer is influenced by a host of factors, including a candidate’s relevant experience, education, licensure, certifications, and internal equity. The higher end of the listed pay range indicates the salary growth potential of the position.

Job Details

Essential Functions

• Partner with HR to conduct and oversee administrative investigations related to internal and external complaints or personnel matters.
• Provide guidance to supervisors regarding employee accountability, coaching and counseling, performance management and professional conduct.
• In coordination with HR, provide recommendations for corrective actions, disciplinary measures, or recognition, as appropriate, to reinforce professional conduct and organizational values.
• Assist in the coordination and deployment of the Vancouver Fire Department Public Information Officer (PIO) program ensuring timely and accurate internal and external communication
• Manage employee recognition programs and awards, to include planning annual Vancouver Fire Department awards program.
• Develop and review policies and procedures related to professional standards and compliance.
• Coordinate with HR and risk management, support injured employees and facilitate return to work.
• Develop and maintain systems for organizing and storing records related to investigations, policy compliance, and reporting.
• Support transparency and accountability by providing data and insights to leadership, auditors, or external stakeholders as required.
• Perform other duties and responsibilities as assigned.

Experience and Education

Experience

Five (5) years in Public Safety, Fire Service Administration or internal affairs in a leadership role

Education

Bachelor's Degree

Public Administration, Fire Science, Criminal Justice or related field

*Equivalent combinations of education and experience may be considered.