Founding Operations Lead

About Closure

Closure helps law enforcement search evidence and solve crime. We build digital analysts that support public servants at every level of criminal justice.

Public servants across the U.S. use Closure to expedite investigations into cold cases, homicides, gang conflicts, sexual assault, and other serious offenses, as well as critical administrative support.

We’re live with police departments, prosecutors, sheriffs, state investigative agencies, and other criminal justice stakeholders across the country, reducing evidence overload across the criminal justice system.

Closure is an intentionally tight-knit team of ambitious ex-Palantir and ex-IDF engineers and operators. We operate with high speed, high integrity, high autonomy, and low ego (or so we like to think), backed by reputable investors including Y Combinator, CRV, Pathlight, and others.

Read more about our work, here

• Axios, AI is reshaping police detective work, starting with cold cases
• Comstock’s Magazine, “Murder: Solved. Local investigators see new hope with Closure AI platform”
• Breaking Battlegrounds Podcast, Interview with Aaron Zelinger & DA Dan Dow, San Luis Obispo County
• Shots Fired Podcast, “Being a Cop in Alaska is Nothing like you think”

Role Description

We’re looking for a Founding Operations Lead to work directly with the founders and help build and execute the operational backbone of Closure. This is a true founding-hire role: broad in scope, high in trust, and heavy on execution, reporting to the CEO.

You will own the sometimes unglamorous-but-critical work that keeps the company running smoothly and enables our team to move faster—customer launches, conferences, internal operations, recruiting support, business development logistics, and more. As Closure continues to scale, this role will evolve alongside the company.

This is not a passive or narrow ops role. We’re looking for someone who sees chaos as an opportunity to create leverage.

Core Responsibilities

Conference & Events Planning

• Plan and execute conferences, trade shows, and in-person trainings.
• Own logistics end-to-end.
• Help evaluate ROI and decide which events are worth attending.

Launch Ops

• Coordinate and execute customer launches with police departments and prosecutors
• Improve repeatable launch checklists, timelines, and post-launch feedback loops
• Support BD operations
• Own day-to-day office and internal operations (vendors, tooling, logistics, policies).

Internal & Office Operations

Source, design, and manage Closure merch for conferences, customers, and recruiting. Treat merch as a strategic asset—not swag for swag’s sake.

People operations support

Talent

• Be the heartbeat of our recruiting
• Improve candidate experience and time-to-hire
• Support onboarding and early employee experience.

About You

• Mission-Driven: You’re excited to contribute to public safety and improving the effectiveness of U.S. law enforcement and prosecutors.
• Owner Mentality: You take responsibility naturally, don’t wait to be asked, and feel uncomfortable when things are sloppy or unclear.
• Comfort with Ambiguity: You thrive in early-stage environments where the playbook doesn’t exist yet.
• High-Execution: You get things done quickly, reliably, and with attention to detail.
• Strong Communicator: You can work comfortably with founders, engineers, customers, vendors, and partners.
• Low-Ego, High-Standards: You’re happy to do the “unsexy” work if it moves the company forward.

Location

New York City (Preferred)

Bay Area, California (hybrid work arrangements available)

Additional Details

Comp

Salary: $75k-$175k, varying based on experience and fit

Equity: Meaningful ownership stake at founding-hire levels

Bonuses based on company performance

Benefits

We contribute 3% to your 401(k), regardless of your own contribution

Unlimited PTO

Health, Dental (Direct or Reimbursed)

Short- & Long-term Disability Insurance

Life Insurance

Discounted Gym & Class Membership

Criminal Justice

Criminal Justice Ready: Given the sensitivity of our work, we support employees through FBI background checks / CJIS clearance process as needed

Closure is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.