AVP, Corporate Communications

Location: Chicago, IL, USA

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them — and their family members — achieve their physical, financial, emotional and social wellbeing goals.

For a detailed look at CNA’s benefits, check out our Candidate Guide.

• Lead CNA’s integrated Internal and External Communications function, with responsibility for employee communications, executive communications, media relations, public relations and reputation management.
• Serve as the senior communications leader responsible for translating business priorities into integrated communication strategies that strengthen employee engagement, support business priorities, elevate leadership visibility, enhance CNA’s reputation and position the company as a market leader.
• Lead the development and execution of CNA’s media relations, public relations, executive visibility and advertising strategies to increase awareness, strengthen market positioning and amplify CNA’s expertise among employees, brokers, clients, prospective talent, industry stakeholders and the media.
• Partner regularly with AVP, Line of Business Marketing to identify opportunities to elevate CNA’s expertise, business insights and market perspectives through executive visibility, earned media, industry engagement and external communications programs.
• Collaborate with Line of Business Marketing, Strategic Partnerships, Distribution and other key partners to stay closely aligned to business priorities, growth initiatives, market developments, client and broker needs and underwriting strategies.

Essential Duties & Responsibilities

Performs a combination of duties in accordance with departmental guidelines:

Lead CNA’s executive and strategic communications function, developing clear, compelling messages, talking points, remarks, presentations, leadership updates and other materials that help senior leaders communicate enterprise priorities with clarity and impact.

Serve as a strategic communications partner to the VP, Marketing by supporting executive communications planning, shaping messaging strategy, improving speed and quality of communications deliverables and ensuring leaders are prepared for high-priority internal and external moments.

Lead CNA’s external communications strategy, including media relations, public relations, reputation management, advertising and awareness, executive visibility, external positioning, speaking opportunities, awards and recognition and issues-related communications.

Develop and manage CNA’s media/PR and advertising programs, including proactive media strategy, spokesperson preparation, message development, materials review, media monitoring, approvals coordination and reputational risk awareness.

Lead enterprise employee communications, including communications that help employees understand CNA’s business priorities, performance, culture, leadership messages, organizational changes, growth initiatives and major company moments.

Oversee all-employee town halls and major internal forums, including content strategy, agenda development, executive preparation, presentation development, run of show, speaker coordination, audiovisual partnership, production support, follow-up communications and measurement.

Partner with teams such as Line of Business Marketing, Strategic Partnerships and Distribution to maintain a clear understanding of business priorities, growth initiatives, market developments, client and broker needs, underwriting strategies and areas of CNA expertise; translate those insights into internal and external communications opportunities, including executive visibility, earned media, industry engagement, advertising and employee communications.

Lead the operating model for CNA’s internal and external communications function, including team priorities, editorial planning, governance, resource allocation, measurement, approval processes and quality standards that strengthen the function’s credibility and impact.

Additional Locations: New York, NY, USA