HR Operations Specialist

We are looking for an HR Operations Specialist to own the day-to-day people operations that keep our teams running smoothly. You will own key parts of the employee experience - from payroll and HR operations to workplace experience - and work closely with teams across Cobo to solve problems, improve processes and keep things running smoothly. This is a role for someone who does not wait for a playbook. You will have the autonomy to spot what needs fixing, figure out the best way forward and turn ideas into action.

Role Responsibilities: HR Operations Manage the employee lifecycle from onboarding to offboarding, including contracts, leave, benefits, work passes, background checks, records and HR documentation Own the end-to-end monthly payroll process across multiple markets, ensuring accurate and timely payroll, employee changes, statutory requirements and coordination with external providers Be a trusted point of contact for employees - understand the issue, find the answer and close the loop Stay on top of employment laws and HR practices across different markets, and identify potential compliance gaps Build and improve HR processes, policies and SOPs so that we can scale without adding unnecessary complexity Workplace & Experience Own the workplace experience - keep the office running smoothly, from facilities, vendors, workplace services and day-to-day employee needs Take ownership of office events, employee activities and workplace initiatives that bring people together and strengthen our culture Look beyond day-to-day administration - spot what is not working, propose better ways of doing things and turn ideas into action Build & Partner Work closely with Finance, Legal, IT and business teams to make cross-functional initiatives happen Help build the systems, processes and operating rhythm needed as Cobo grows across markets Bring structure to ambiguity - identify what needs to be done, figure out how to do it and take it through to completion Contribute to a more AI-native and efficient HR function, exploring better ways to automate repetitive work and improve employee support Role Requirements: At least 2 to 4 years of experience in HR Operations, People Operations, or a similar role, with hands-on payroll experience Working knowledge of employment laws and HR practices across multiple markets High initiative and strong ownership - you see what needs to be done and take action without waiting to be told A practical problem-solver who knows how to work around constraints and find a way forward Always looking to improve - you spot gaps, challenge inefficient processes and build better ways of working Strong follow-through, attention to detail and communication skills Experience in technology, fintech, financial services, payments or Web3 is a plus