Job Purpose
The PO Services STP Assistant will identify and respond to internal and external customer’s needs. The role involves handling purchase requisition requests, creating and amending Purchase Orders, and resolving Purchase Order-related queries received through cases and tickets. The PO Services STP Assistant ensures that Purchase Orders are processed accurately and in a timely manner, in compliance with CCEP Guided Buying principles and policies.
Key Responsibilities
- Responsible for delivering high quality services to key customers (who include Customers, Suppliers, Employees, Executives, Regulatory Bodies, etc)
- Ensures that CCEP policies are adhered to (e.g. approvals, financial guidelines, etc.)
- Service-oriented handling of Purchase Order related enquiries with communication, in local language of the customer, of information in writing (email) where applicable
- Updating (where applicable) case/ticket, with all necessary information
- Ensures that all PO procedures are completed efficiently, accurately and in a timely manner
- Analyzing and documenting root causes of problems related to Purchase Orders and appropriate amendment of Purchase Orders
- Accept, audit and process electronic purchase requisition requests in SAP in compliance with CCEP guided buying principles
- Entering incoming order confirmations [as backup for Capgemini]
- Support the creation of supplier master data and material master records in SAP, ensuring compliance with central supplier strategies and category management requirements.
- Accept and resolve incoming Purchase Order-related inquiries from suppliers and internal customers, acting as a point of contact for procurement.
Key Stakeholders
Internal: BU Finance teams
External: N/A
Experience required
Minimum 1 years Procurement/PTP/Accounts Payable experience in a multinational organisation and/or Shared Services environment
Experience of creating, managing and analyzing records/data through computerized systems, ideally in multinational organisation and/or Shared Services environment
Language Capability & expert level
Fluent in English
Very good knowledge in German
Education & Qualifications required
- University degree or equivalent
- Strong ERP experience essential, preferably SAP
- Capability required & Expert level
Analytical Thinking – Foundational
Relationship Management – Foundational
Collaborative Influencing - Foundational
Finance Operations and Accounting – Foundational
Process Excellence – Foundational
System Literacy - Intermediate
Job description provided by Coca-Cola Europacific Partners.
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