CXCRM Recruitment Dear Candidate Greetings from Cognizant!! Cognizant is Hiring - Nice Cxone developer Please find the job description below Experience: 4 to 12 years Location: All CTS Location (3 days office, Hybrid mode) Notice Period: Immediate to 90 days Job Description:- (NICE Cxone) Studio Development Experience in Nice CxOne(Voice, IVR and Multi-channel) Configuration of Agents, Skill, Campaign, HOOP, Workflow data item creation and handling Experience in designing reports and understanding them.
Experience in developing and debugging routing solutions using Nice CxOne and Nice CxOne Studio. Working knowledge of Nice Framework, reporting, routing, and multi-channel components Knowledge on Nice CxOne Analytics and Interactions. Ability to architect routing design and development for the customer Experience in troubleshooting routing issues in production on call Excellent Communication and interpersonal skills Sales force integration will be added advantage Auto Attendant creation and Setup Good understanding of Digital channel,
Job description provided by Cognizant Technology Solutions.
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