Job Summary This role supports risk legal and compliance operations for email marketing technology initiatives within a professional services environment. The candidate will work from office in rotational shifts using MS Excel to analyze campaign compliance data maintain control evidence and prepare reports. The role focuses on ensuring adherence to internal policies regulatory expectations and client commitments while collaborating with cross functional stakeholders in English.
Responsibilities Support preparation and maintenance of compliance documentation for email marketing technology projects by organizing artifacts and tracking approvals in MS Excel Summarize campaign level risk and compliance metrics in structured MS Excel reports to provide transparency to internal teams and management Review email marketing workflows against defined risk and compliance checklists to identify deviations from organizational standards Assist in monitoring adherence to consent and preference management requirements within email marketing tools and related data flows Coordinate with technology and operations teams to gather evidence for internal controls and document results in MS Excel trackers Perform data quality checks on risk and compliance logs to validate completeness accuracy and timeliness of entries across campaigns Prepare scheduled and ad hoc compliance status updates in MS Excel and share them with relevant stakeholders through approved communication channels Support issue logging by documenting non compliant events identified in email marketing processes and tracking remediation progress Assist in maintaining standardized templates for risk assessments and compliance reviews to promote consistency across different projects Contribute to continuous improvement by documenting recurring issues and suggesting process enhancements based on observed compliance patterns Participate in knowledge sharing sessions to understand evolving risk legal and compliance expectations related to digital and email marketing Adhere to work from office requirements and rotational shifts while maintaining timely completion of assigned risk and compliance tasks Comply with all internal policies for data privacy information security and acceptable use when handling campaign and customer information Qualifications Demonstrate basic to intermediate proficiency in MS Excel including use of formulas filters pivot tables and charts to support compliance reporting Exhibit foundational understanding of email marketing technology workflows such as audience selection content deployment and performance tracking Apply strong attention to detail while capturing and validating compliance data ensuring that control evidence remains accurate and organized Communicate clearly in English through written and verbal channels to collaborate with stakeholders and clarify compliance requirements Show willingness to learn risk legal and compliance concepts related to marketing communications data privacy and consent management Display ability to follow structured procedures and standard operating guidelines while escalating issues when deviations are identified Adapt to rotational shifts in a work from office environment while managing time effectively to meet reporting and documentation deadlines
Job description provided by Cognizant Technology Solutions.
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