Senior Business Analyst

Role Summary We are looking for an experienced, self-driven Senior Business Analyst who can independently lead requirements gathering, run stakeholder discussions, and translate business needs into clear, actionable solutions. You will act as the key link between business teams and technical teams, with minimal supervision. Key Responsibilities Lead end-to-end requirements gathering through workshops, interviews, and process analysis Engage and manage stakeholders at all levels, including senior leadership Define project scope, business objectives, and success criteria Document business requirements (BRD), functional specifications (FRD), user stories, and acceptance criteria Map current-state (as-is) and future-state (to-be) processes Perform gap analysis, impact analysis, and feasibility assessment Work closely with development, QA, and product teams to ensure requirements are understood and delivered correctly Prioritize requirements and manage the backlog Facilitate UAT planning and support sign-off Manage scope changes and maintain requirements traceability Identify risks, dependencies, and process improvement opportunities Mentor junior analysts and set documentation standards Required Qualifications Bachelor’s degree in Business, IT, or a related field 6–10 years of experience as a Business Analyst Proven experience leading requirements and stakeholder discussions independently Strong knowledge of SDLC, Agile/Scrum, and Waterfall methodologies Hands-on experience with BRD/FRD, user stories, use cases, and process modeling (BPMN, UML) Proficiency with Jira, Confluence, MS Visio, or similar tools Strong SQL / data analysis skills (preferred) Soft Skills Excellent communication, facilitation, and presentation skills Strong negotiation and conflict-resolution ability Critical thinking and problem-solving mindset Ownership, accountability, and ability to work independently #LI-CTSAPAC