Systems Analyst

Location: Vancouver, Washington

About the Role

Manage and perform medium to high complex analysis contributing to the selection, contracting, implementation, and ongoing management of technology products, services, and vendors optimized to meet business requirements. Administer and oversee technology contract and vendor requirements, including renewals, licensing, service commitments, and contractual obligations. Minimize operational, financial, and contractual risks through effective vendor governance, lifecycle management, and adherence to Bank policies and procedures.

Own the contract and vendor management strategy for technology products and services across a portfolio / line of business.

Responsible for evaluating the internal technology needs of an organization and recommending vendor, product, licensing, and contractual solutions for Risk Tier 1 / 2 products with medium to high business complexity.

Responsible for serving as liaison between business stakeholders and technology vendors, Procurement, Legal, Finance, Information Security, and internal technology resources to support vendor selection, contracting, renewals, and ongoing vendor management.

Develop and document business, vendor, and contractual requirements.

Responsible for assessing available technologies and vendors to support vendor selection, contract negotiations, renewals, licensing decisions, and ongoing service requirements.

Analyze contracts, renewals, licensing terms, pricing, and vendor-provided product or service changes to assist business owners and stakeholders in making informed technology decisions.

Assist with technology contract renewals, amendments, terminations, and vendor transitions, including coordination and approval with appropriate stakeholders.

Partner with business and technology stakeholders to identify, evaluate, and communicate vendor performance, service, contractual, licensing, and support issues to appropriate internal or vendor resources for resolution.

Maintain visibility into technology contract expiration dates, renewal and termination notice periods, licensing commitments, service levels, and other key contractual obligations.

Identify opportunities to optimize technology spend, consolidate vendors or contracts, eliminate unused licensing, and improve commercial terms.

Support ongoing vendor performance and relationship management, including monitoring service commitments, escalations, contract compliance, and vendor accountability.

Coordinate with appropriate Bank functions to support third-party risk management, due diligence, contract review, and vendor governance requirements for technology vendors.

Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities; knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.

Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.

Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.

May be asked to coach, mentor, or train others and teach coursework as subject matter expert.

Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.

Takes personal initiative and is a positive example for others to emulate.

Embraces our vision to become “Business Bank of Choice.”

May perform other duties as assigned.

About You

7–10 years — Technology operations, technology vendor management, contract management, or related banking experience (Required).

Knowledge of technology contract and vendor management, bank operations, technology products and services, and third-party products. Extensive familiarity with technology vendors, software and SaaS licensing, cloud services, professional services, renewals, and contractual requirements.

Advanced knowledge of technology contract lifecycle and vendor management principles and practices, including vendor selection, contract review, renewals, amendments, licensing, service-level commitments, and vendor performance management.

Advanced PC program skills with extensive experience with Excel and other systems used to track technology contracts, vendors, licensing, spend, renewals, and contractual obligations. Ability to analyze complex information and resolve issues to achieve department goals.

Extensive verbal and written communication skills for a variety of audiences, both technical and non-technical. Ability to analyze complex vendor, contractual, licensing, and financial information with high accuracy and attention to detail. Ability to accurately document contract requirements, vendor commitments, issues, and resolutions.

Possess a high level of analytical ability to understand sophisticated technology products, services, contracts, pricing structures, and licensing models for resolving business problems. Ability to respond promptly to customer and stakeholder needs and effectively manage vendor and internal stakeholder relationships.

Ability to set goals and objectives, prioritize and plan work activities using time effectively, meet deadlines and commitments, and work independently with little or no directional guidelines from manager. Ability to proactively manage contract renewal dates, termination notice periods, vendor deliverables, and other time-sensitive contractual commitments.

Travel Requirements

Occasional

The pay range for this role is $82,000.00 - $110,000.00.

The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

Primary Location: Ability to work fully onsite at posted location(s).

1220 Main Street 3rd Floor Vancouver WA 98660

Our Benefits

We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected].

To Staffing and Recruiting Agencies

Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.