SoftLabs Technology/Software

EL1 Aurion Application Technical Specialist

Canberra, Australia Hybrid Full-time
  • Initial Contract Duration: 12 Months
  • Extension term details: 12 Months
  • Number of extensions: 2
  • Location: ACT
  • Must be able to obtain Baseline
  • Working Arrangements: Hybrid
  • Flexible working arrangements are available in line with department
  • policies. The ICT Services Division supports distributed/hybrid teams, with
  • staff in multiple states. A minimum 2 days per week office attendance is
  • required, 3 preferred
  • Maximum hours: 40 hours per week

Job details

  • ISD Services Division (ISD) is responsible for enabling Information and
  • Communication Technology (ICT) functions and activities in the department.
  • The division provides a secure, modern ICT environment so that the department can conduct
  • its business 24/7 and focus on achieving departmental outcomes. ISD staff work
  • collaboratively across the department, taking
  • advantage of advances in technology, to deliver end-to-end
  • services and solutions that are nationally consistent and deliver organisational and
  • business benefits.
  • The Technical Specialist will work within the Aurion Systems
  • Team to provide specialist configuration, integration and delivery support across
  • Aurion HR and payroll capabilities. The role will support Enterprise Agreement implementation and
  • Aurion roadmap priorities, including compliance, data remediation, business process improvements,
  • reporting and integration
  • optimisation. Working within a hybrid team responsible for
  • business as usual and enhancements, the specialist will analyse requirements,
  • design and configure fit-for-purpose solutions, undertake data analysis and testing, resolve
  • complex defects and incidents, maintain technical documentation, and transfer knowledge to APS
  • staff. The role requires hands-on Aurion experience across Payroll, Core HR, Organisation and
  • Position Management, Leave, Timekeeper, Security, Workflow, Reporting and Self-Service,
  • together with a strong understanding of Aurion data structures and integrations.

Key duties and responsibilities

  • The Aurion Technical Specialist will provide hands-on
  • technical support for the configuration, enhancement and ongoing operation of
  • Aurion HR and payroll capabilities. The role will analyse business and
  • technical requirements, assess impacts across Aurion modules and integrations, and
  • design and configure solutions that meet departmental, legislative and
  • Enterprise Agreement requirements.
  • Key duties include configuring and maintaining Aurion
  • functionality across Payroll, Core HR, Organisation and Position Management,
  • Leave, Timekeeper, Security, Workflow, Reporting and Self-Service; supporting
  • interfaces and data exchanges with connected systems; undertaking data
  • analysis, remediation and reconciliation; preparing technical specifications;
  • and supporting system upgrades, releases and environment management. The
  • specialist will develop and execute unit and system testing, support user
  • acceptance testing and payroll assurance, investigate and resolve complex
  • incidents and defects, and ensure changes are controlled, documented and
  • traceable.
  • The role will work with HR and payroll business areas,
  • architects, integration teams, security specialists and the Aurion vendor to
  • deliver fit-for-purpose outcomes. The specialist will contribute to release
  • planning and prioritisation, maintain solution and operational documentation,
  • provide advice on technical risks and dependencies, and build APS capability through
  • knowledge transfer, mentoring and practical support.

Technical Skills

  • Advanced Aurion configuration and administration
  • Aurion Payroll, Core HR, Leave, Timekeeper, Organisation and
  • Position Management, Security, Workflow, Reporting and Employee Self-Service
  • Aurion Query Tool, forms, surveys, batches and Business

Process Automation

  • Aurion data structures, interfaces, integrations and data
  • exchanges
  • Data extraction, analysis, reconciliation, remediation and
  • migration
  • Configuration and support of payroll rules,
  • Enterprise Agreement conditions

About the team

  • Working within a hybrid team of APS and contractors, with a
  • dual responsibility for system administration and implementation of system
  • change and enhancements.

Essential Criteria

  • Aurion configuration and support. Demonstrate hands-on
  • delivery across at least three relevant Aurion modules.
  • Identify the configuration completed, personal contribution, complexity,
  • production outcome and evidence of ongoing support or issue resolution.

30%

  • HR and payroll data migration. Provide an example
  • covering profiling, mapping, transformation, cleansing, loading, reconciliation
  • and cutover. Quantify data scale, quality improvements, reconciliation results,
  • defects resolved and payroll assurance achieved

25%

  • Aurion data, automation and integrations. Demonstrate
  • delivery using Aurion data structures and Query Tool, plus at least two of
  • forms, workflows, batches or automation. Describe interfaces supported, data
  • controls, monitoring, failure handling and measurable service or processing
  • improvements.

20%

  • Upgrades, releases and testing. Provide an example
  • delivered through controlled environments to production. State the release
  • scope, tests executed, defects identified and resolved, change approvals,
  • deployment result, operational readiness and post release stability.

15%

  • Delivery and stakeholder engagement. Demonstrate
  • management of priorities, risks, dependencies and technical documentation
  • across HR, payroll, ICT and vendor stakeholders. Identify decisions enabled,
  • commitments met, knowledge transferred and evidence that APS staff could
  • support the solution.

10%

Desirable Criteria

  • Experience implementing Australian Government Enterprise

Agreement, payroll, superannuation, taxation or other legislative changes in

Aurion.

  • Experience with Aurion, Business Process Automation,

timekeeper or other advanced Aurion capabilities relevant to HR and payroll

service delivery.

  • Experience working in Australian Government ICT

environments, including familiarity with security, privacy, audit, records

management and change control obligations.

  • Experience using Azure DevOps and ServiceNow to manage
  • work items, releases, incidents, problems, changes, defects and technical
  • documentation in a hybrid delivery and support environment
  • Application Deadline: Friday, 30 October 2026
  • Expected Start Date: Monday,16 November 2026
  • Job Type: Contract
  • Note: If you wish to have a confidential discussion, call us
  • on 02 6108 3980 or 0410 756 040 for more information.

Job description provided by SoftLabs.
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